Guest Room Attendant

Blue Lake CasinoBlue Lake, CA
6h

About The Position

Ensure all guest rooms are cleaned according to BLC standards.

Requirements

  • Must be a minimum of 18 years of age.
  • High school diploma or GED equivalent.
  • While employed, must maintain a valid and active Blue Lake Tribal Gaming Commission License.

Responsibilities

  • Follow job tasks issued by Housekeeping Supervisor.
  • Respond to and notify Housekeeping Supervisor of all guest requests or complaints.
  • Replenish all supplies in guest rooms.
  • Strip beds, roll-aways and cribs.
  • Change sheets.
  • Clean all showers, sinks, toilets, and floors.
  • Clean walls and doors as needed.
  • Vacuum carpet in rooms, halls, lobby and elevator.
  • Clean windows and blinds.
  • Collect, sort, clean, fold and store laundry.
  • Operate washing and drying equipment.
  • Maintain laundry room in clean and orderly fashion.
  • Move furniture to clean.
  • Maintain appearance standards as outlined in departmental and BLC policies.
  • Provide information and explain Players Club benefits, property amenities & marketing programs to our guests.
  • Provide courteous service to our guests and be cordial to all Team Members.
  • Communicate effectively both orally and in writing.
  • Works safely and efficiently, utilizing safe equipment, techniques, and products.
  • Maintain a good attendance record.
  • Is current on facility disaster plan and acts accordingly.
  • Other duties as assigned.
  • Creates an atmosphere of FUN for all casino guests.
  • Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
  • Maintains a professional departmental, company and community reputation.
  • To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
  • To maintain a professional departmental, company and community reputation.
  • To enforce performance standards, policies and procedures as they relate to the department.
  • To maintain a consistent, regular attendance record.
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