Guest Relations Team Member- Part Time
About The Position
Put the FUN back into work and join our Guest Relations Team! From selling tickets for parking, rides, and general admission, to providing exemplary customer service to our guests, our part-time variable hourly (29 hours or less per week) Guest Relations Team Members are essential to our guest's experience. Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Though this position is not responsible for animal care, our Guest Relations team is vital to the Zoo's operations. By providing above and beyond customer service, each team member impacts our guest's overall experience. A cooperative and team-oriented personality, along with a friendly and courteous attitude is highly desirable. Though this is an entry level position, any experience working in customer service is a plus! Pay rate for this exciting position is $13.00/ hr. Responsibilities include, but are not limited to: Responsible for working in the following areas- ride ticket booths selling tickets for our attractions and animal feeds, the rental area, collecting parking fees, monitoring butterfly doors in the conservatory, driving the staff shuttle, being an attendant/ greeter at the Shark Touch Tank, Dolphin presentation greeter, South Lot, exit cart, and greet for special events. Ensures overall visitor satisfaction. Performs a wide range of tasks including, but not limited to, sales, register operations, crowd control, grounds maintenance, and possible attractions duties. Creates value for each and every guest by suggestive selling. Must enjoy working as a team but be able to work independently as well.
Requirements
- A cooperative and team-oriented personality
- A friendly and courteous attitude
- Must enjoy working as a team but be able to work independently as well
Nice To Haves
- Experience working in customer service
Responsibilities
- Selling tickets for parking, rides, and general admission
- Providing customer service
- Working in ride ticket booths selling tickets for attractions and animal feeds
- Working in the rental area
- Collecting parking fees
- Monitoring butterfly doors in the conservatory
- Driving the staff shuttle
- Being an attendant/ greeter at the Shark Touch Tank
- Dolphin presentation greeter
- Working the South Lot
- Working the exit cart
- Greeting for special events
- Ensuring overall visitor satisfaction
- Sales
- Register operations
- Crowd control
- Grounds maintenance
- Attractions duties
- Suggestive selling
Benefits
- Free admission for employees with the option of bringing up to four (4) family members/ friends
- Flexible scheduling (Student & Retiree Friendly)
- Complimentary Zoo passes
- Free admission and discounts to other downtown culture venues such as the Children's Museum, Indiana Beach Amusement Park, Holiday World & Splashin' Safari, and so much more!
- Complimentary parking for downtown events and access to local colleges
- Unique, FUN working environment
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
