Guest Relations Representative

Bethany Children's Health Center • Bethany, OK

2d • Onsite

About The Position

The Guest Relations Representative creates a positive and safe experience for all of our guests that aligns with our mission, culture, and core values leaving a lasting impression on our guests. This position serves as the “face” of the hospital to guests and the “voice” of the hospital for all inbound callers. The Guest Relations Representative will direct the person to the appropriate contact or location within the hospital.

Requirements

• Education: High School Diploma required.
• Experience: 1+ years in customer service, hospitality role.
• 1+ year in administrative, clerical or similar role

Nice To Haves

• Two years of college or vocational education preferred.

Responsibilities

• Greet, check-in and direct guests, patients and families following all safety protocol and guest experience expectations
• Answer main telephone for hospital promptly and courteously and direct caller.
• Performs basic clerical duties in support of hospital operations
• Maintains a welcoming and orderly receptionist area and lobby

Benefits

• TCCRH offers competitive compensation, benefits, state-of-the-art equipment and wellness program.
• Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED