Guest Relations Associate

Excel at Woodbury for Rehab and Nursing • Woodbury, NY

1d • $18

About The Position

Excel at Woodbury for Rehabilitation and Nursing has an opportunity for Per-Diem Guest Relations Associates to join our growing team. Located in Nassau County. We offer staff-friendly strategies, and a team-oriented approach to make sure our staff is well-trained, well-looked after, and superbly appreciated. PRIMARY FUNCTIONS (Including but not limited to): Greets patients upon admission to make them feel special and welcomed. Answer phone calls Work the reception desk as needed Must be positive and encouraging with a professional demeanor. Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done. Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times. Maintains cooperative and respectful working relationships and supports staff in the performance of their duties. Distributes water pitchers to patients daily and refreshes pitchers throughout the day.

Requirements

• Must be able to multi-task effectively.
• Excellent communication and customer service skills required.
• Must be approachable and friendly.
• Comfortable answering phones
• Must be positive and encouraging with a professional demeanor.

Nice To Haves

• Healthcare experience preferred.

Responsibilities

• Greets patients upon admission to make them feel special and welcomed.
• Answer phone calls
• Work the reception desk as needed
• Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done.
• Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times.
• Maintains cooperative and respectful working relationships and supports staff in the performance of their duties.
• Distributes water pitchers to patients daily and refreshes pitchers throughout the day.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees