Guest Ambassador | Morris Inn
About The Position
The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for a full-time Guest Ambassador within The Morris Inn in our campus Hospitality department. The UOES Division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations. Guest Ambassador The Morris Inn at the University of Notre Dame is looking for an enthusiastic and proactive Guest Ambassador to enhance our guests' experiences from arrival to departure. In this role, you'll not only provide outstanding service but also act as a valuable resource for all things Notre Dame, guiding guests through our beautiful campus and ensuring they feel welcomed and well-cared for.
Requirements
- A valid drivers license is necessary, and ability to pass an MVR background check
- Ability to move, lift, and handle heavy objects (i.e. guest luggage)
- Capable of managing time effectively with minimal supervision
- Excellent communication and listening skills
- Ability to maintain a standing position for extended periods of time (up to 6 hours at a time) while working outside and within the foyer of the hotel
Responsibilities
- Welcome guests outside the doors of the hotel
- Assist campus and hotel guests with directions, information on events in the hotel and around campus, and parking options
- Engage with all guests and provide a distinctly Notre Dame customer service experience
- Assist with luggage to and from the guest's vehicle/room and luggage storage
- Work with the Front Desk to ensure accurate billing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
