GTM Business Analyst

Harvey • New York, NY

2d • $145,000 - $195,000

About The Position

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We are looking for a GTM Business Analyst with a consultant’s mindset to join the GTM Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global marketing, sales and success motions. Lead the way as an expert advisor as we build agentic application and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.
The ideal candidate has 4–6 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and engineer for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is the first role of this type at Harvey, so you need to be comfortable operating with high ownership and few explicit guidelines.

Requirements

• Experience: 4–6 years as a Business Analyst, Systems Analyst, or GTM professional. Background in consulting or a high-growth tech company is required.
• AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show mico-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
• The "Glue" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
• Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
• Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and deliver projects from inception to hypercare.
• Experience: 4–6 years as a Business Analyst, Systems Analyst, or GTM professional. Background in consulting or a high-growth tech company is required.
• AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show mico-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
• The "Glue" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
• Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
• Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and deliver projects from inception to hypercare.

Responsibilities

• Roadmap Execution: Partner with GTM to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
• Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on the end to end customer lifecycle, knocking down inefficiencies and bringing automation across business units
• Data & Agentic processes: Leverage tools (like Clay, Scalestack, Gong, etc.) and AI agents to automate account research and prospect prioritization, ensuring our sales team spends 100% of their time on high-value interactions. Work closely with ICs across functions and provide expert level advice about what AI is ready to do, and what should be left to humans.
• Cross-Functional Partnership: Act as a liaison between Marketing, Sales, Success, RevOps, and GTM Systems to troubleshoot complex technology issues and deliver best in class user experience
• Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed