GSM Director, Business Data Strategy

AbbottAlameda, CA
Onsite

About The Position

Abbott is a global healthcare leader dedicated to helping people live more fully at all stages of life, with a portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines. The company employs 115,000 colleagues across more than 160 countries. The Director, Business Data Strategy will lead the development and execution of a comprehensive data strategy roadmap within Abbott Diabetes Care (ADC). This role focuses on responsibly operationalizing connected medical device, digital, cloud data, and commercial systems to enhance product quality, customer experience, and commercial engagement. The Director is responsible for defining the business value of data products, ensuring their fitness for business use, and acting as the business authority for data quality, definitions, and governance. This position is accountable for the end-to-end outcomes of data products, from vision and prioritization through release, adoption, and measurable business value realization, focusing on the value delivered rather than the technical implementation.

Requirements

  • Degree in engineering, computer science, life sciences, or a related field.
  • Significant experience working within regulated medical devices or digital health environments.
  • At least 10 – 15+ years of experience spanning medical device development, digital health systems, and data governance, with demonstrated leadership in cross-functional, matrixed organizations.
  • Proven experience owning data or analytics products from concept through adoption and value realization in large-scale, regulated environments.
  • Working knowledge of analytics, data, and AI platforms sufficient to guide teams and make informed trade-offs, with primary emphasis on strategy, governance, and cross-functional leadership.
  • Recognized as a trusted integrator and translator across technical, clinical, regulatory, and commercial stakeholders; able to align diverse perspectives around clear operating models and shared outcomes.
  • Strong problem-solving and critical thinking skills.
  • Ability to distill complex data findings into actionable recommendations.
  • Excellent communication skills in English.
  • Ability to collaborate effectively with global stakeholders across multiple time zones.
  • Proven people management skills with a passion for building high-performing teams in a matrix working environment and leading through influence where formal authority is shared across functions.

Nice To Haves

  • Advanced degree preferred.
  • Proficiency in a second language preferred but not required.

Responsibilities

  • Accountable for maximizing business value from data products by setting strategic direction, defining success measures, prioritizing the business backlog, and approving readiness for release.
  • Serves as final business authority on whether a data product is fit for business use.
  • Serves as business owner of domain data, ensuring it is accurate, well-defined, trusted, and used appropriately by setting clear definitions and KPIs, managing privacy and access expectations, approving data for business use, and addressing data quality or usability issues when they arise.
  • Owns metrics, definitions, hierarchies, and calculation logic, to ensure a single version of truth across ADC.
  • Serves as the business voice in data governance and ethics decisions, ensures standards are applied in everyday practice, leads and empowers Data Stewards to deliver measurable business value, and drives adoption of governance as a core business discipline.
  • Directly accountable for stewardship effectiveness and outcomes, tying governance activities to business impact.
  • Provides feedback as a strategic partner to medical product and business enablement teams by applying a deep understanding of device development lifecycles and post-market surveillance to enable appropriate, high-value use of connected system data.
  • Acts as the business escalation point for data integrity, or misuse issues affecting regulated products or customer experience.
  • Drives adoption and measurable business value from data products after launching by focusing on real decisions and actions, tracking usage and outcomes, and building data literacy and confidence to support self-service and informed decision making.
  • Accountable for defining and measuring adoption, usage, and value realization of metrics after deployment.
  • Enables proactive identification of product and system quality issues through connected data insights, supporting effective customer communication, and improved troubleshooting efficiency.
  • Partners with Commercial and Marketing teams translate system usage insights into responsible, patient-appropriate product education and engagement in compliance with medical device and promotional regulations.
  • Evaluates and prioritizes AI and advanced analytics use cases through the lens of medical device risk management, regulatory impact, data integrity, and patient safety.
  • Owns ongoing business accountability for responsible AI use, including human-in-the-loop expectations, data fitness for AI, and authority to halt or redesign use cases where risk thresholds are not met.
  • Maintains clear decision rights between business data ownership and IT/platform delivery teams, owning prioritization, value tradeoffs, and outcomes while partnering closely with technical delivery organizations.

Benefits

  • Career development with an international company where you can grow the career you dream of
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement
  • The Freedom 2 Save student debt program
  • FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
  • Health and wellness benefits

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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