Growth Strategy Analyst

Charlie Health•New York City, NY

10d•$75,000 - $100,000•Hybrid

About The Position

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role Charlie Health is seeking highly motivated, intellectually curious, and data-driven Strategy Analysts/Associates to join our growing team. You'll support cross-functional projects from concept to implementation, working directly with stakeholders across the organization to develop and execute strategies that create significant value through cost savings, revenue generation, and improved outcomes. This is an ideal position for someone who thrives in ambiguity, learns quickly, and wants to make a tangible impact. You'll have exceptional autonomy and responsibility while being expected to "think like an owner" and commit to Charlie Health's success. Our team is comprised of passionate, forward-thinking professionals eager to tackle the mental health crisis. We're looking for candidates inspired by our mission and energized by the opportunity to build innovative solutions that will impact millions of lives.

Requirements

Bachelor's degree in Business, Analytics, Finance, Math, Computer Science, or similar analytical subject area
1-5 years of relevant work experience; consulting, investment banking or analytical operations candidates are strongly preferred
Exceptional communication, interpersonal, listening and relationship-building skills
Advanced Excel skills
Resourceful with a natural ability to problem solve
Proactive self-started and natural multitasker
Meticulous attention to detail
Highly analytical, with an ability to construct research and data-driven recommendations
Located within a 45-minute commute of New York City and able to work 4 days a week out of our New York City office

Nice To Haves

Experience with SQL and/or Tableau is a plus

Responsibilities

Develop comprehensive models, forecasting analyses, and performance assessments to inform decision-making and measure ROI across business functions
Design and implement scalable processes, systems, and workflows that improve operational efficiency and performance outcomes
Lead cross-functional projects by coordinating stakeholders, managing timelines, and ensuring successful execution of strategic initiatives
Analyze key business metrics, performance indicators, and operational data to identify optimization opportunities and drive data-driven recommendations
Support market expansion efforts through research on new opportunities, competitive analysis, and go-to-market strategy development
Create executive-level presentations, dashboards, and reports to communicate insights and strategic recommendations to leadership
Collaborate with internal teams and external partners to gather requirements, evaluate solutions, and drive adoption of new tools and processes
Monitor industry trends, regulatory changes, and best practices to inform strategic planning and competitive positioning