Growth Ops Associate

GarageNew York City, NY
10d$120,000 - $234,000Onsite

About The Position

Growth Operations Associate at Garage (YC W24) About Garage Garage is a marketplace for specialized vehicles and equipment, starting with emergency vehicles. By automating every part of the transaction—including payments, freight, paperwork, warranty, and financing—we reduce what used to take months down to minutes. We're building the modern platform that powers commerce across America’s essential industries. We recently closed a $13.5M Series A ($18M in total funding) from Infinity Ventures, Y Combinator, Initialized Capital, FJ Labs, and other top investors. In less than a year, our team has already served customers in all 50 states – and we’re just getting started. The Role As a Growth Operations Associate, you are the driving force behind Garage - you will fuel the growth of Garage by driving operational excellence in existing products and launching new markets to increase our reach and ensure the success of our current and future clients. You will work cross-functionally with growth, operations, product, engineering, and leadership in this role. You’ll wear multiple hats and work closely with our customers to achieve their objectives. You will learn what it’s like to be on the ground floor of building and growing a startup.

Requirements

  • Loves the energy of a high-growth environment where every day looks a little different
  • You have good judgement, high integrity, and a no-task-too-small mindset
  • Bachelor’s degree from an accredited university
  • 2+ years of experience in consulting, investment banking, corporate strategy, ex-Founders, working at a startup, business development, or related roles
  • Analytical mindset with ability to interpret data, detect insights, and implement solutions quickly
  • Exceptional organization skills with the ability to juggle multiple priorities and deadlines
  • Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders
  • Self-starter who thrives in ambiguous environments, and proactively takes on tasks
  • Meticulous attention to detail, ensuring nothing falls through the cracks

Responsibilities

  • Strategize and implement initiatives to streamline operations and growth
  • Become a trusted subject matter expert in all aspects of Garage’s products, and the ways in which we can fulfill our mission of saving customers time and money
  • Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities
  • Tackle a wide range of operational tasks to ‘keep the planes flying’
  • Act as an advocate for Garage’s brand, representing our company’s vision and values to current and prospective partners
  • Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional customer service

Benefits

  • Competitive salary and stock options
  • Comprehensive health, dental, and vision insurance for you and all your dependents
  • Enjoy daily catered lunches at our New York City office
  • Unlimited paid time off every year
  • $100 / month wellness stipend
  • Bi-annual team offsite
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