Growth & Monetization Product Lead

Timeclock Plus (Data Management•Dallas, TX

55d

About The Position

We are seeking a hands-on, business-driven General Manager to lead our SMB Scheduling business. This is a P&L ownership role responsible for driving ARR growth through a product-led growth (PLG) motion, trial-to-paid conversions, pricing optimization, and end-to-end execution. As a Growth & Monetization Product Lead, you will be responsible for:

Requirements

5-10 years of experience in SaaS or digital product environments.
Proven success driving product-led growth or self-serve SaaS motions (activation, conversion, retention).
Hands-on experience with growth analytics, funnel optimization, pricing, or PLG experimentation.
Strong analytical and financial acumen; comfortable interpreting SaaS metrics (CAC, LTV, payback, churn).
Exceptional ability to collaborate cross-functionally with Product, Marketing, and Operations.
Entrepreneurial mindset — thrives in ambiguity, experiments rapidly, and focuses on outcomes.
Comes from growth, product, or business operations roles with measurable impact on user acquisition, conversion, or ARR.
May have experience in early-stage SaaS, PLG, or SMB-focused software environments.
Familiar with growth tools, lifecycle automation, A/B testing, and funnel instrumentation.
Thinks like a founder — accountable for results, not activities.
Data-driven, curious, and relentlessly focused on growth metrics.
Comfortable testing, iterating, and learning quickly.
Operates well in lean, high-ownership environments.

Nice To Haves

Exposure to scheduling, workforce, or productivity tools is a plus — but not required.

Responsibilities

Own business performance across ARR, CAC, conversion, retention, and margin.
Develop and execute the growth strategy for the SMB Scheduling product, driving sustainable expansion through PLG and self-serve channels.
Define pricing, packaging, and customer journey to optimize trial-to-paid conversion and lifetime value.
Partner with Product, Engineering, and Marketing to prioritize roadmap items that directly drive funnel metrics and reduce churn.
Establish performance dashboards and run weekly/monthly operating cadences to track progress.
Manage the PLG funnel: drive traffic, increase trial starts, and maximize activation and conversion.
Partner with digital and lifecycle marketing teams to refine acquisition and onboarding journeys.
Design and test go-to-market motions (free trials, freemium, usage-based models) to improve velocity and reduce friction.
Use data and experimentation (A/B tests, cohorts) to optimize acquisition, activation, and retention.
Stay close to customers to identify unmet needs, friction points, and new monetization opportunities.
Partner with Support and Success to address adoption barriers and retention risks.
Leverage insights to influence roadmap, pricing, and positioning.
Operate as the general manager of the business — aligning Product, Growth, Marketing, Support, and Finance to achieve revenue targets.
Build and mentor a small, cross-functional team focused on growth, funnel performance, and customer experience.
Create clarity and accountability through goals, KPIs, and business reviews.