Growth and Operations Manager

HumanSignal•Columbus, OH

2d•$68,000 - $82,000•Onsite

About The Position

HumanSignal is revolutionizing how the world's most advanced AI systems are built. As the creators of Label Studio, the world's most flexible data labeling platform, and through our newly formed HumanSignal Services division (after our recent acquisition of Erud AI), we're at the forefront of manufacturing the purpose-built datasets that power breakthrough AI applications. Our mission is clear: harness human intelligence to power the future of AI. We work with frontier labs and the world's largest enterprises to remove data bottlenecks and enable innovation at velocity. Through our Data Creation Laboratories, we don't just label data—we manufacture it from scratch in controlled environments, creating the novel datasets that novel AI applications demand. About the Role We're seeking a dynamic, hands-on Operations Manager to lead our Columbus data collection facility. This is an onsite leadership role where you'll be the face of HumanSignal in Columbus—managing day-to-day operations, driving project delivery excellence, and building our local talent pipeline in one of the fastest-growing AI data markets. This role requires someone who can wear many hats: operations leader, recruiter, marketer, and problem-solver. You'll be 100% onsite when projects are in progress, ensuring flawless execution while simultaneously building the systems and teams that enable us to scale.

Requirements

Deep knowledge of the Columbus, Ohio market—local networks, talent pools, and community landscape
3+ years of operations management experience with proven ability to handle multiple priorities simultaneously
Demonstrated recruiting or talent acquisition experience, including outreach campaign development
Graphic design skills and experience creating marketing materials (Canva, Adobe Creative Suite, or similar)
Exceptional attention to detail with strong organizational and project management abilities
Excellent communication skills and comfort operating independently with minimal oversight
Ability and willingness to work 100% onsite during active project periods
Valid driver's license and reliable transportation

Nice To Haves

Experience managing physical facilities or on-site operations
Background in gig economy, staffing, or high-volume hiring environments
Familiarity with data annotation, AI training data, or related technical fields
Experience in startup or fast-paced environments where you've built systems from scratch
Track record of creative problem-solving and resourcefulness

Responsibilities

Manage all aspects of our Columbus facility operations, maintaining 100% onsite presence during active project delivery
Oversee project execution from setup through completion, ensuring quality standards and delivery timelines are consistently met
Serve as the primary point of contact for clients, vendors, and team members at the Columbus location
Build and maintain operational systems that ensure smooth, efficient project delivery
Lead recruiting outreach efforts to build and maintain a pipeline of qualified annotators and data collection specialists
Develop and execute creative recruiting strategies tailored to the Columbus market
Design marketing materials and campaigns to attract top talent in the local market
Build relationships with local universities, community organizations, and job boards to source candidates
Conduct initial screenings and coordinate hiring processes
Create compelling visual and written content for recruiting campaigns using graphic design tools
Manage our local employer brand presence across digital and community channels
Organize community events and information sessions to attract talent
Develop partnerships with local organizations to strengthen our Columbus presence
Maintain meticulous project documentation, tracking systems, and quality control processes
Monitor resource allocation, scheduling, and facility logistics with precision
Ensure compliance with all project specifications, client requirements, and company standards
Track and report on operational metrics, identifying opportunities for continuous improvement
Coordinate with HQ teams on project planning, resource needs, and escalations