Growth Analytics Manager

Ro•New York, NY

36d•$144,500 - $170,000•Hybrid

About The Position

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. Weâre seeking an analytical and creative builder to lead execution for Growthâs technical initiatives across marketing channels, lifecycle communications, and experimentation. Reporting to the Associate Director, Growth Analytics, you will be the handsâon owner who turns strategy into shipped systems. You will partner closely with channel leads, Data, Engineering, and Product to translate open-ended problems into scoped deliverables, iterate quickly, and raise the bar of the systems you build through testing, monitoring, and collaboration. Youâre someone who takes pride in developing tools, processes, and frameworks that unlock your colleagues to better leverage data to generate insights, build models, operationalize data, and more. Your work will encompass designing and operating privacyâpreserving measurement, elevating CRM data quality, building data models that power decisionâmaking, and integrating thirdâparty platforms into our warehouses and activation paths with strong governance. Youâll identify and prioritize technical opportunities, shape how we invest in Growth systems, and set the standards for quality, velocity, and impact across our stack.

Requirements

5+ years in Data Analytics, Data Engineering, or Data Science with a track record of shipping production-grade data systems for marketing or CRM
Expert-level SQL skills
Knowledge of Python and associated analytics libraries (Pandas, etc.)
Experience with dbt (or equivalent), Git, and an orchestrator (Airflow/Prefect)
Strong problem solving skills, analytical aptitude, and numerical dexterity
Demonstrated track record of project ownership

Nice To Haves

Healthcare/regulated environment experience and consent-aware data flows; familiarity with privacy-safe attribution concepts
Experience with CDPs like Segment
Practical ML/AI skills (NLP/CV classification, LLM prompting/guardrails)
Experience with product event/attribute tracking design and implementation processes â partnering with product and engineering personnel
Clear communication and a system-builder mindset; comfortable scoping ambiguous problems into iterative roadmaps
We are open to data analysts / data engineers with demonstrable interest and project experience who are looking to make the transition to Growth Analytics.

Responsibilities

Partner closely with Growth leadership to shape data-driven strategies that drive customer acquisition, retention, and profitability
Build classification, heuristic, or scoring models that help prioritize creatives, offers, or audiences for acquisition and retention
Lead delivery of lightweight AI agents & scoring services from conception to production
Develop and maintain robust marketing data pipelines, ensuring data integrity and scalability to support various business needs
Work closely with our CRM team & tech partners to ensure the availability, quality, and accessibility of data required for email eventing and analytics
Automate channel ops (naming conventions, bulk formatting, asset metadata, audit checks) with scripts/jobs
Stand up monitors and add observability (freshness, volume, null rates, join keys) for Growth eventing/data pipelines and document handoffs for nonâtechnical users