Growth Account Manager

BILL • San Jose, CA

6d

About The Position

As an Account Manager, you will play a pivotal role in nurturing and expanding relationships with our valued customers, driving adoption of BILL’s products, and ensuring clients achieve their business goals. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, and Draper, UT. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Requirements

• 2+ years in a quota carrying position
• Ability to listen, earn trust and consult with clients
• High level of initiative, organization, and adaptability in a fast-paced setting
• Excellent communication and interpersonal skills, with a customer-centric mindset
• Basic understanding of financial reports (Balance Sheet, Income Statement)
• Basic understanding of accounting systems (QuickBooks, Netsuite, etc.)
• A hate of expense reports!

Nice To Haves

• Finance/Accounting Experience
• SaaS experience

Responsibilities

• Retain and expand the revenue of BILL’s largest accounts.
• Maintain exceptional relationships with BILL’s key mid-market and strategic accounts
• Manage, onboard, and train your book of businesses to get up and running quickly and efficiently. Manage their continual onboarding and training processes.
• Collaborate cross-functionally with Product, Support, and Sales teams to deliver seamless client experiences.
• Work with finance/accounting executives to find applications of BILL’s platform for their business use case and accounting processes. Overcome current and potential roadblocks on product usability.
• Develop and maintain an in-depth knowledge of BILL’s products and services.
• Develop and maintain an in-depth knowledge of expense reporting and accounting practices.
• Use effective time management to maximize results.
• Document daily activity in Salesforce and Gainsight, manage a pipeline, and perform other tasks to drive sales revenue.

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed