Account Manager – Strategic Growth

Rhodes WolfeNewton, MA
9d$200,000 - $350,000

About The Position

Our client is looking for a Strategic Growth Account Manager to add to their team in Newton, MA. Reporting to the Chief Revenue Officer, you will take ownership of 35 strategic accounts representing $10M in annual revenue. You will apply disciplined growth strategies to embed yourself within each client organization, building strong, multi-threaded relationships with Directors, VPs, CTOs, and other key stakeholders. You will be “in the know” when needs arise or when changes occur with each client, allowing you to loop in your technical counterparts (delivery team, architecture team, leadership team) to properly serve the needs of your clients. You will help anticipate client risks, leadership changes, and budget shifts before they impact revenue. You will develop long-term account growth roadmaps, consistently identify expansion opportunities, and drive retention and portfolio growth. This is an excellent opportunity to help scale a high-growth company while being supported by senior leadership, strong delivery teams, and a sales model built for success.

Requirements

  • 6+ years B2B services/solutions account management/growth experience required
  • 2+ years of end-to-end custom application solutions experience required
  • Must have experience managing account portfolio of $5M-$15M
  • Proven record of account growth required
  • CRM experience required

Responsibilities

  • Own and grow 35 strategic accounts representing $10M in annual revenue
  • Develop long-term account growth plans
  • Identify areas of opportunity
  • Drive account expansion
  • Map stakeholders
  • Build and maintain relationships across organizations
  • Stay informed on organizational changes; detect churn signals
  • Protect margin
  • Orchestrate internal resources; mobilize teams for expansion opportunities
  • Partner with Delivery Managers
  • Lead quarterly business reviews focused on growth and value realization
  • Drive renewal strategy and contract optimization
  • Serve as the internal voice of the customer

Benefits

  • Medical
  • Dental
  • Vision
  • HSA
  • Life & Disability
  • 401k w/match
  • PTO
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