Growth Account Manager

BILL•San Jose, UT

5d•Remote

About The Position

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company As an Account Manager, you will play a pivotal role in nurturing and expanding relationships with our valued customers, driving adoption of BILL’s products, and ensuring clients achieve their business goals. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, and Draper, UT. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Requirements

2+ years in a quota carrying position
Ability to listen, earn trust and consult with clients
High level of initiative, organization, and adaptability in a fast-paced setting
Excellent communication and interpersonal skills, with a customer-centric mindset
Basic understanding of financial reports (Balance Sheet, Income Statement)
Basic understanding of accounting systems (QuickBooks, Netsuite, etc.)
A hate of expense reports!
Finance/Accounting Experience
SaaS experience

Responsibilities

Retain and expand the revenue of BILL’s largest accounts.
Maintain exceptional relationships with BILL’s key mid-market and strategic accounts
Manage, onboard, and train your book of businesses to get up and running quickly and efficiently.
Manage their continual onboarding and training processes.
Collaborate cross-functionally with Product, Support, and Sales teams to deliver seamless client experiences.
Work with finance/accounting executives to find applications of BILL’s platform for their business use case and accounting processes.
Overcome current and potential roadblocks on product usability.
Develop and maintain an in-depth knowledge of BILL’s products and services.
Develop and maintain an in-depth knowledge of expense reporting and accounting practices.
Use effective time management to maximize results.
Document daily activity in Salesforce and Gainsight, manage a pipeline, and perform other tasks to drive sales revenue.