Group Sales Manager

Gravity Haus • Big Sky Meadow Village, MT

just now

About The Position

In this role, you’ll lead hotel room and event group sales efforts across the Gravity Haus portfolio—including weddings, corporate retreats, full-property buyouts, third-party partnerships, and large-scale hotel and restaurant bookings. You bring strong sales instincts, a passion for creating memorable experiences, and an appreciation for the outdoors, sustainability, and personal growth—values at the core of Gravity Haus.

You’re a creative, relationship-driven sales professional who thrives in a fast-paced environment and takes pride in delivering exceptional client experiences. Highly organized and proactive, you’re eager to support a growing organization and play a key role in shaping its group sales strategy.

Requirements

• 5+ years of hotel group sales experience with a strong track record of driving revenue and cultivating repeat business.
• Tech-savvy and organized, with proficiency in Google Workspace, Microsoft Office, and Adobe tools.
• Experience with HubSpot (or similar CRM) and a genuine appreciation for clean, complete CRM data that supports accurate forecasting and strong client relationships.
• A passion for the outdoor, culinary, recreation, or wellness space, and the ability to translate those experiences into compelling group offerings for clients.
• Familiarity with resort destinations, seasonality trends, and mountain communities, and an understanding of how these elements influence group sales strategy and demand patterns.
• Bachelor’s degree or equivalent professional experience in sales, hospitality, business, or a related field.

Responsibilities

• Proactively prospect and convert group room blocks for corporate, leisure, social, and association markets.
• Conduct site tours, virtual tours, and presentations showcasing guest rooms, amenities, and property experiences.
• Manage room block reservations from contracting through post-stay reconciliation, ensuring accuracy and guest satisfaction.
• Collaborate closely with the front office and housekeeping leadership teams to ensure seamless group arrivals.
• Sell, plan, and service all F&B events including meetings, receptions, weddings, and member activations.
• Create detailed BEOs and work cross-departmentally with culinary and service teams to ensure flawless execution.
• Guide clients through menu selection, event flow, setup options, décor partnerships, and upsell opportunities.
• Monitor event profitability, ensuring F&B minimums and upsell targets are met or exceeded.
• Lead pre-con meetings and post-event wrap-ups to ensure high client satisfaction and continuous improvements.
• Partner with the GM and F&B Director to forecast F&B event revenue and refine event offerings.
• Ensure all event spaces are maintained to brand standards and prepared for client viewings.
• Oversee event day-of support, greeting clients, troubleshooting, and ensuring memorable experiences.
• Maintain pipeline, track and report key metrics including conversion rate, pace, projected revenue, and event profitability.
• Identify opportunities to package rooms + experiences + F&B for unique Gravity Haus group offerings.
• Participate in revenue management meetings and provide insight on group pace and demand.
• Own and update all sales opportunities in the Gravity Haus CRM.
• Uphold brand standards and ensure every group receives exemplary service.
• Jump into a variety of roles as needed to ensure successful execution of events and guest satisfaction.
• Manage and own billing for accuracy, timeliness and reconciliation
• Serve as a role model for exceptional hospitality, professionalism, and work ethic.

Benefits

• When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow.
• Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more.
• Part-time team member benefits vary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager