Group Sales Manager

Pyramid Global Hospitality•Bellevue, WA

1d•$80,000 - $90,000

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place. At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape.

Requirements

Minimum of 2 years of relevant sales and marketing group sales experience in the hospitality industry.
Relevant university or college qualification or degree.
Hospitality experience required.
Understanding of market dynamics, enterprise level objectives and important aspects of business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Knowledge of total hotel revenue management concepts, processes, and strategies (including sales cycles and trends, account management, pricing, and inventory management).

Responsibilities

Respond in a timely manner to incoming group/catering opportunities that are within pre-defined parameters.
Refer opportunities to appropriate sales associate if business is outside these parameters.
Support and work alongside the Director of Sales and Marketing as needed.
Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and how to sell against them.
Ensure business booked is within hotel parameters.
Close the best opportunities for the property based on market conditions and the property’s needs.
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
Actively up-sell each business opportunity to maximize revenue.
Understand and actively utilize company marketing initiative/incentives to close business.
Follow up on opportunities uncovered by the proactive sales team.
Identify and implement process improvements and best practices.
Promote accountability to drive superior business results. Includes successful execution of Sales strategies and business processes.
Establish clear expectations for customers and properties throughout the sales process.
Effectively resolve guest issues that arise as a result of the sales process.
Bring issues to the attention of the Director or Sales and Marketing as appropriate.
Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the brand.

Benefits

Paid Time Off -2.15 hours for every 40 hours worked~14 days -7 Paid Holidays, 2 Floating Holidays
-Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
-Competitive Matching 401K
-Health Savings Account
-Healthcare Flexible Saving Account
-Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
-Supplemental Short-Term Disability Insurance
-Basic Life and Accidental Dismemberment Insurance
-Basic Long-Term Disability Insurance
-Life Insurance buy-ups
-Employee Assistance Program
-Pet Insurance
-Sick Time (accrue 1 hour for every 30 hours worked).
-Competitive Salary
-Cash incentives programs