Group Sales Manager
About The Position
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: Handle all aspects of Sales for groups of 10 or more rooms peak night Develop and maintain customer base in all markets Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance Attend Sales meetings, office events, hotel-sponsored functions, and industry functions Develop lead sources and rapport with key personnel, Global Sales Office sellers, and assigned client base Coordinate and financially manage sales trips, FAM trips, and conventions within the given territory, including reports or activity pertaining to the specific market Assist in the planning and strategies of the Group Sales effort Maintain active membership in industry-related organizations and associations pertaining to the specific market Consistently offer professional, friendly and engaging service Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel. Complete and manage customer proposals and contracts Data entry into the sales system platform Delphi Working in a team environment Other tasks as assigned
Requirements
- Minimum of 2 years experience in hotel sales or meeting management
- Must be proficient in Word, Excel, PowerPoint, Outlook
- Able to provide clear and professional telephone communication
- Excellent verbal and written communication skills
- Capable of managing multiple projects and responsibilities with ease
- Well organized and detail oriented
- Able to work independently and as part of a team in a fast-paced environment
- High school or equivalent education required
Nice To Haves
- Knowledge of Opera and Delphi preferred
- Bachelor’s degree preferred
Responsibilities
- Handle all aspects of Sales for groups of 10 or more rooms peak night
- Develop and maintain customer base in all markets
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
- Attend Sales meetings, office events, hotel-sponsored functions, and industry functions
- Develop lead sources and rapport with key personnel, Global Sales Office sellers, and assigned client base
- Coordinate and financially manage sales trips, FAM trips, and conventions within the given territory, including reports or activity pertaining to the specific market
- Assist in the planning and strategies of the Group Sales effort
- Maintain active membership in industry-related organizations and associations pertaining to the specific market
- Consistently offer professional, friendly and engaging service
- Complete and manage customer proposals and contracts
- Data entry into the sales system platform Delphi
- Working in a team environment
- Other tasks as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
