Group Sales Coordinator, Full-Time
About The Position
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. The Sales Coordinator is responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department's long term goals and objectives.
Requirements
- Bachelor's Degree preferred.
- Two years' experience in customer service in a hotel environment.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Ability to communicate customer needs and resolve complaints independently.
- Ability to establish and master goals.
- Ability to identify and assist in the development of accounts.
- Ability to act independently with minimal or no supervision.
- Must possess basic computational ability.
- Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi.
- Tasks with Delphi will require follow notes and account entries from post trade shows and telephone activity
- Math skills, as well as budgetary analysis capabilities required.
Responsibilities
- Provide excellent customer service to our clients and their guests, third party and direct bookings.
- Maintain visibility and integrity of our department throughout the resort promoting mutual cooperation in assuring our clients are delivered the service as promised.
- Develop a trusting and long term relationship with our accounts.
- Support Sales initiatives across the Sales Office including daily client service, acting as an "inside sales" contact and liaison handling assisting with group leads in the absence of the sales representative when out of office or traveling.
- Assist in the preparation for travel and tradeshows.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Number of Employees
5,001-10,000 employees
