Group Rooms Coordinator

Kimpton Hotels & Restaurants • Chicago, IL

1d

About The Position

You are a driven, ambitious individual with a real passion for sales and
customer service. Utilize your extraordinary organization, computer, and
property systems management skills to best assist our Sales Manager and support
all aspects of group rooms booking and coordination!

Requirements

• 1 to 2 years of experience in hospitality sales or service preferred.
• Deep understanding of customer and market dynamics and requirements.
• Knowledge of Opera, Delphi, Microsoft Office suite is preferred.
• Able to address difficult situations with tact and attention to detail.
• Self-leader that works well with a team and on your own.
• Well organized, with excellent follow-up skills.
• Excellent communication skills both internally and externally.
• Flexible schedule, able to work shifts according to business need.

Responsibilities

• Correspond with clients, enter pertinent information into the Delphi sales system.
• Enter rooming lists.
• Turn groups definite and detail appropriately.
• Reconcile room blocks.
• Process commissions for accounting department.
• Assist the Sales Manager with researching potential clients, and sending out information to qualified leads.
• Provide support for the Business Travel Team as needed.
• Perform various administrative duties such as: typing, answering telephones, sending correspondence, etc. as required.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed