Group Rooms Coordinator

Corporate Office • Dallas, TX

5d • Onsite

About The Position

Meticulously manage and oversee the Group Reservations process.

Requirements

• Respond to clients in a timely manner
• Actively communicate with internal team members to ensure guest satisfaction
• Ability to identify areas that require attention without always being directed to do so.

Responsibilities

• Accurate input of Reservations into system.
• Input Reservations within specified time periods.
• Maximize potential room revenue by following specified selling guidelines.
• Maintain Group History Tracking forms
• Set up group routing
• Ensure that rooming lists are free of duplicates
• Respond to guest calls in a timely manner
• Attend Pre Convention meetings as necessary
• Property-wide departmental interaction.
• Raise the awareness of inventory issues
• Knowledge of hotel services and events.
• Ensure an efficient and professional working environment with open communication.
• All convention resumes are audited prior to group's arrival.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees