Group Reservations Coordinator - Yosemite

Aramark

16d • $21 - $23 • Onsite

About The Position

There's so much to love in Yosemite National Park – the ultimate outdoor playground – year-round. Be part of the Yosemite experience! Live, work, and play at historic properties like The Ahwahnee, Yosemite Valley Lodge, Wawona Hotel, Curry Village, White Wolf Lodge, Tuolumne Meadows and more! Expand your career, cultivate environmental stewardship, and explore your personal interests. Located in Central California in the Sierra Mountains, 4 hours east of San Francisco. The idea of National Parks began here when Abraham Lincoln signed the Yosemite Land Grant on June 30, 1864, during the Civil War. This was the first time the government signed the protection of public lands into public policy based on natural beauty and preservation for future generations.
Your focus as a Group Reservations Coordinator, will assist the Group Reservations Specialist with lead intake, account contracts, process deposits, and communicating with on-site Yosemite Hospitality leadership as needed to execute contracted services. You will report directly with the Group Reservations Specialist for Yosemite Hospitality. This position is located in Fresno, CA. Group Services Coordinators will possess the ability to communicate, answer emails, and support the department in a fast-paced environment.

Requirements

• Previous guest services experience and/or desire to work in the tourism industry preferable
• Clear communication skills, both verbal and written, as well as fluency in written and spoken English language
• Organizational excellence, accuracy, attention to detail
• Excellent computer organizational and time management skills
• Strong knowledge and ability in MS Outlook, MS Word, and MS Excel programs
• Experience with Property Management Systems (Springer Miller System) preferred, but not required
• Type a minimum of 35 WPM
• An ability to work autonomously at times without direct supervision
• High School Diploma or equivalent required

Nice To Haves

• Experience with Property Management Systems (Springer Miller System)

Responsibilities

• Embodies focus, a positive attitude, and strong organizational skills
• Manages accounts within the Delphi cloud-based catering system and SMS property management software
• Prepares contracts, actions upon deposit and guest count due dates, prepares room blocks, Group Resumes, BEOs and necessary documentation for group arrivals
• Confirms deposits, and processes payments on time, before services being provided
• Works efficiently and is prepared to help wherever needed
• Complete other tasks as assigned

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED