Group Program Management Lead

UnitedMasters•Brooklyn, NY

60d•$115,000 - $140,000•Hybrid

About The Position

We are a well-established independent agency and thriving music business, built to help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do. We are an entrepreneurial business - not a traditional "ad agency." That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. In 2022, Translation was awarded the number three spot in Ad Age's Agency A-List and AdWeek's Multicultural Agency of the Year. One year before, Translation was awarded Ad Age's Small Agency of the Year. We're unapologetically ambitious, but we're also a tight-knit crew. We are looking for a Group Program Management Lead to join Translation! Please note that this role is a Hybrid role: four days in office and one day remote.

Requirements

Possess and deliver excellent written and verbal communication skills, demonstrating the ability to present thoughts clearly, accurately, and succinctly.
Excellent time management, organization and prioritization skills.
Critical thinking and problem solving
Ability to work "off script" while still maintaining adherence to our process
Capable of collaborating with discipline leads (account, production, creative, strategy) on process improvements and driving implementation
People/soft skills to keep staff focused during peak moments
Ability to mentor and manage staff
5-7 Years or Equivalent Experience managing large scale brands/programs in a client facing role
1-3 years experience managing project management or program management staff

Nice To Haves

Fluent in Google Suite, with emphasis on Sheets and Slides
Digital/social/print production experience a plus
Monday.com or SmartSheets proficiency

Responsibilities

Key partner to Business Leadership Team in managing brand(s) from a business and profitability standpoint
Work closely with Business Leadership Team to form a trusting relationship and to aid in optimal management of working teams
Help to define and drive the process of developing creative solutions from inception through delivery
Advocate for program management's role and deliverables on both day to day assigned brands as well as brands staffed by assigned program managers.
Manage assigned program management staff, inclusive of training, reviews, and one on one mentorship.
Actively monitor issues and new developments, keeping the team informed, and proactively problem-solving
Act as an escalation point for assigned program management staff, providing counsel and tactics/solutions for any issues that may arise.
Motivate team to collaborate effectively, looking out for the best interest of the work and our business
Develop staffing plans and change orders for assigned brands, and act as PM approver for staffing plans developed by assigned PM staff.
Work with department leads to allocate the right team(s) for each program or workstream
Have foresight to predict and/or spot issues and resolve at a moment's notice