Group Product Manager

Ordergroove•San Jose, CA

3h•$209,000•Remote

About The Position

We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact.

Requirements

7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles.
Track record of owning strategy and delivering measurable impact at scale.
Strong customer empathy with experience leveraging qualitative and quantitative insights.
Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams.
Passion for mentoring and developing high-performing product talent.
Experience owning product strategy across multiple product areas or teams.
Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency.
Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists.
Background in metrics, experimentation frameworks, and data-informed prioritization.
Experience with Agile product development practices.

Nice To Haves

Experience in ecommerce or subscription-based D2C brands.

Responsibilities

Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap.
Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.
Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company.
Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams.
Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making.
Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue.
Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact.
Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals.