Group Insurance Administrator

MetLife•Aurora, IL

22d•$45,000 - $51,500•Hybrid

About The Position

A Group Insurance Administrator delivers high quality service to participants and institutional customers by providing administrative services relating to enrollments and beneficiary maintenance for group life recordkeeping.

Requirements

High School Diploma
1-3 years business experience or Bachelor's degree.
Excellent oral and written communication skills.
Detail-oriented with strong time management and organizational skills.
Ability to work independently

Nice To Haves

3+ years of customer service experience.
Basic Excel knowledge.

Responsibilities

Performs intermediate level clerical duties requiring some analysis and individual judgment.
Consults with Senior Group Insurance Administrator and/or Manager on complex problems.
Maintains data in the administrative systems; troubleshoots and corrects data issues.
Works various transaction error reports and queues.
Processes demographic, beneficiary, and ownership changes, return mail and completes other miscellaneous participant level updates.
Follows up on items found not in good order and completes required mail backs.
Completes participant level enrollments and re-enrollments for contributory products.
Perform ancillary support functions.

Benefits

comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability
company-paid life insurance and legal services
retirement pension funded entirely by MetLife and 401(k) with employer matching
group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP) and digital mental health programs
parental leave
volunteer time off
tuition assistance

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