Group Account Supervisor

Real Chemistry • Chicago, MA

9d • $115,000 - $135,000 • Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary 21GRAMS is in search of a Group Account Supervisor to direct a team, to provide strategic input, tactical planning, and direction on multiple or large-scale assigned accounts. The Group Account Supervisor has direct management responsibilities: supervises junior account staff to implement plans in a timely, effective, and profitable manner. The main objective is to build and maintain positive, relationships with their clients and ensure high quality agency output. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

Requirements

• Bachelor’s Degree or equivalent in a related field
• 5-7 years of experience across multiple products, therapeutic categories, and client companies
• Oral and written communication skills; Strong organization skills
• Attention to detail, willing to ask questions and ability to follow up
• A leader that can coach, encourage, and mentor clients, staff, and team members,
• Crucial problem-solving abilities

Responsibilities

• Develop tactical plans and drive the process and details
• Lead finances of the clients budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimations
• Connect with clients when there is a change in pace
• Make decisions that prioritize task, time, and finances
• Use experience and judgment to tackle problems before they get too big.
• Tackle client issues or conflicts and influence management decisions
• Manage a team and provide a clear and fair direction and feedback

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
• Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
• Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
• Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level