Group Account Supervisor

BGB Group • New York, NY

19h • Remote

About The Position

BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. The Group Account Supervisor will lead the day-to-day client relationship, ensuring agency work aligns with brand strategy, client objectives, and agreed-upon quality, budget, and timeline standards. This role involves partnering closely with Medical and Creative leadership to provide proactive strategic guidance and drive account growth, as well as maintaining strong fiscal oversight, including scope management, staffing alignment, and budget accountability. The supervisor will serve as a trusted client advisor, anticipating needs and identifying opportunities to deepen and expand the relationship, and will mentor and develop Account team members through ongoing coaching, feedback, and structured professional development plans. They will also support a high-performance, collaborative team culture rooted in accountability and growth.

Requirements

• A minimum of 5 years of progressive account management experience in medical communications, HCP promotion, or consumer advertising
• Experience managing direct reports
• Bachelor’s degree

Nice To Haves

• Master’s degree in business or science preferred
• Experience across multiple products, therapeutic categories, and client companies preferred

Responsibilities

• Lead the day-to-day client relationship, ensuring agency work aligns with brand strategy, client objectives, and agreed-upon quality, budget, and timeline standards
• Partner closely with Medical and Creative leadership to provide proactive strategic guidance and drive account growth
• Maintain strong fiscal oversight, including scope management, staffing alignment, and budget accountability
• Serve as a trusted client advisor, anticipating needs and identifying opportunities to deepen and expand the relationship
• Mentor and develop Account team members through ongoing coaching, feedback, and structured professional development plans
• Support a high-performance, collaborative team culture rooted in accountability and growth
• Participate in local (tri-state) client travel as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees