The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to strengthen our team across the globe. Join us as a Group Account Manager – Roche. Location Type: This is a remote role requiring up to 50% travel (domestic and international). To ensure sustainable growth and profitability in digital and green through the Social Innovation Business, Hitachi is undergoing a major transformation to establish a customer centric business model (incl. alignment of global processes and common digital tools). Concretely the Group Account Manager - Roche, defines and ensures sales targets for the account and will support the implementation of the necessary processes and frameworks (e.g., account plan development, share of wallet & customer satisfaction increase, capture team selling etc.) for a Roche Account under application of Global Marketing & Sales (GM&S) frameworks and standards. They collaborate closely with the GM&S as well as businesses to ensure customer needs can be translated into competitive value propositions that deliver profitable orders. The Group Account Management work focuses on medium to long-term planning and face-to-face selling of a variety of products, services, and/or solutions across multiple lines of business for established customers, including: Developing medium to long-term account & sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of customers Developing and identify solution-, cross/up and repeat sales opportunities Resolving problems and ensure customers receive high quality customer service Developing client retention and profitable growth plans and strategies This role will be comprised of (2) main functions. First, the overall business development and cross-BU strategic plan and execution across the Hitachi enterprise as it relates to Roche. Second, to serve the individual business unit JR Automation and its achievement of sales and growth with this key account.