Grounds Maintenance Account Manager

Green View • Dunlap, IL

3d • $60,000 - $120,000

About The Position

As a Grounds Maintenance Account Manager, you will own a book of business and the outcomes behind it: budgeting, sales, job management, quality, and client retention across mowing, bed maintenance, enhancements, irrigation, turf, and plant healthcare. You will be the primary point of contact for your clients and the operational leader for your crews.

Requirements

• 3 or more years in landscape maintenance account management or operations with direct client ownership
• Proven track record selling and renewing maintenance services and generating enhancement upsells
• Hands-on credibility across maintenance services, comfortable on site and in the field
• Strong communication skills with customers and crews, and steady under pressure
• Ability to manage to KPIs and take data-driven action
• Experience with Aspire or similar operations software and basic Excel; BambooHR familiarity is a plus
• Valid driver's license with an insurable driving record; available for seasonal peaks and snow operations

Nice To Haves

• Experience with Aspire or similar operations software and basic Excel; BambooHR familiarity is a plus

Responsibilities

• Set yearly budgets with the Division Director based on historical data and a strategic approach to growth
• Prospect, estimate, and close maintenance contracts and seasonal add-ons; renew recurring contracts and generate enhancement upsells from site walks
• Plan weekly schedules and optimize routes, aligning labor and materials to hit deadlines and quality standards
• Serve as primary client contact: conduct site walks, present proposals, resolve issues quickly, and ensure timely payment collection
• Coach crew leaders, run quality audits, lead weekly team meetings, and reinforce safety and workmanship standards
• Track key indicators including hours vs. estimate, gross margin, callbacks, and incidents; take corrective action when needed
• Coordinate with Inventory and Shop on materials and equipment; align with Office and Admin on invoicing accuracy
• Represent Green View through community and nonprofit involvement to build relationships and develop future clients
• Plan and execute snow operations including routes, callouts, and vendor coordination for your accounts

Benefits

• Base salary starting at $60,000 and up to $120,000 with uncapped commission
• Mileage reimbursement
• Paid Time Off and Paid Holidays
• 401(k) retirement plan with company match
• Major Medical, Dental, Vision, Term Life, Long Term Disability, and Pet Insurance
• HSA Health Savings Account
• Company clothing
• Education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees