Greet Team Member - Full Time

Defined Fitness Inc • Rancho Viejo, NM

1d • Onsite

About The Position

The Greet Team Member serves as the initial point of contact for all individuals entering or calling the Club, including members, potential members, and vendors. This role is responsible for effectively addressing the needs and wants of individuals, providing excellent customer service in daily duties and interactions. The position requires a captivating personality and a strong presence, representing the first and last impression of Defined Fitness.

Requirements

• Minimum of one year experience in a customer service oriented position
• Minimum of one year cash handling experience
• Must be able to provide excellent internal and external customer service
• PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc.
• Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment
• Must be able to work weekends and evenings, as needed

Nice To Haves

• Sales Driver
• Critical thinker
• Passionate
• Energetic
• Interpersonal-communication skills
• Adaptable

Responsibilities

• Greet all members and guests in a professional, courteous and pleasant manner
• Verify membership status, questions, concerns, etc. and respond accordingly
• Work with Greet Team Manager to achieve club sales goals
• Promptly and courteously, answer and/or direct all incoming calls
• Perform periodic Club walks to ensure a clean and safe facility
• Accurately process money transactions
• Place calls to prospective members, regarding new promotions
• Maintain a clean and well-stocked work space at all times
• Communicate all Club concerns and member comments to club management daily
• Provide tours for prospective members

Benefits

• Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance
• Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year
• Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year
• Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session
• Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family’s health needs
• Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000
• Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security
• Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees