Grant Intake Specialist

Volkert Inc • Mobile, AL

1d • Hybrid

About The Position

We are currently searching for an experienced Intake Specialist to support our Program Management Group located in Alabama. This is a hybrid/remote position with occasional travel as needed.

The Intake Specialist is responsible for managing applicant intake, eligibility screening, and documentation collection for participants in the federally funded program. This role serves as the primary point of contact for applicants and ensures all files are complete and ready for QA/QC review.

Requirements

• Associate’s or Bachelor’s degree in a related field (or equivalent experience)
• 1–3 years of experience in intake, case management, customer service, or administrative support
• Strong organizational and communication skills
• Ability to manage multiple applicants/files simultaneously
• Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines
• Valid driver’s license and a satisfactory motor vehicle report (MVR)

Nice To Haves

• Experience with grant programs, healthcare intake, or public assistance programs
• Familiarity with data management systems (e.g., Salesforce or similar)
• Experience in a fast-paced, compliance-driven environment
• Strong attention to detail and follow-through
• Customer-focused mindset

Responsibilities

• Serve as a primary point of contact for applicants and stakeholders
• Conduct initial intake and eligibility screening
• Collect, review, and organize required documentation
• Enter and maintain accurate data in program systems
• Communicate with applicants to resolve missing or incomplete information
• Maintain organized, audit-ready files
• Coordinate with QA/QC staff to ensure timely file review and approval
• Provide general program support as needed

Benefits

• Employee Stock Ownership Plan (ESOP)
• Medical, Dental, & Vision
• 401(k) retirement savings plan + employer matching
• Paid Time Off (PTO) and holidays
• Employer-Paid Life/AD&D insurance
• Employer-Paid short-term disability and long-term disability
• Wellness incentives
• Student Debt Retirement Match
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees