Grand Central Barista

The Marcus Corporation•Lake Geneva, WI

About The Position

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Part Time Barista at the Grand Geneva Resort & Spa, you'll be responsible for taking orders and crafting drinks with a friendly smile and swift precision. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. What will you be doing?

Requirements

High school diploma or equivalent required; prior hospitality, customer service or barista experience preferred.
Strong communication skills and familiarity with the hospitality industry.
Ability to build effective relationships with management, staff, and the public.
Works well independently and in teams; must be a collaborative team player.
Detail-oriented, highly organized, and able to multitask and prioritize effectively.
Outgoing, pleasant personality with the ability to work under pressure.
Physically able to stand, walk, lift up to 25 lbs., and perform various tasks.
Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

Fully understand the menu, including ingredients, preparation, and service standards for beverages and dishes.
Deliver excellent service accents, including proper presentation and product knowledge of Grand Geneva and Starbucks offerings.
Follow standards for merchandising, stocking, rotating, and storing all products.
Handle guest orders from start to finish, ensuring complete satisfaction.
Maintain efficient flow of soiled dishes to the kitchen and restock clean supplies in the restaurant.
Efficiently operate the POS system (Micros) and follow proper cash handling procedures.
Manage designated stations with proficiency in multitasking and side work completion.
Process guest checks and submit closing paperwork promptly, addressing any guest complaints as needed.

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
And more!