Graduate Programs Assistant

George Mason University•Fairfax, VA

6d•Hybrid

About The Position

The Graduate Programs Assistant supports the day-to-day operations of the Economics Graduate Studies Office (GSO). Working closely with the Graduate Coordinator (GC) and Director of Graduate Programs (DGP), the Assistant helps execute a wide range of functions including admissions, academic advising support, exam logistics, student communications, and graduate program marketing. This is a team-oriented role requiring strong organizational, interpersonal, and communication skills.

Requirements

Bachelor’s degree in related field or the equivalent combination of education and experience
Proficient in PC-based or Mac software packages to include Word, Excel, PowerPoint, webpage maintenance
Excellent oral and written communication skills
Excellent analytical and organizational skills
Ability to work effectively as part of a collaborative team environment, as well as independently
Ability to handle confidential student data with discretion.

Nice To Haves

Master’s degree in related field or substantial experience in an academic setting
Working in a fast-paced environment
Proficient knowledge of Ellucian Banner, Patriot Web, Canvas, Salesforce, or similar university systems
Proficient knowledge of data collection and reporting tools (e.g. MicroStrategy, Slate)
Knowledge of web content management tools and social media platforms
Knowledge of academic communications, marketing, or student services
Strong creativity skills
Ability to work effectively with diverse constituencies
Ability to handle the responsible management of data.

Responsibilities

Assists GC and DGP in advising graduate students on university policies, degree progress, course registration, and deadlines
Attends relevant college meetings to stay informed of academic policy changes and help implement them Examinations
Helps coordinate logistics for graduate exams, proctoring, preparation of exam materials, and results processing
Maintains confidentiality and security of exam content and records Communications
Assists in maintaining graduate program webpages, Canvas sites, and other online resources
Helps manage listservs, email communications, and advising schedules.
Responds to inquiries from prospective students and guide them through the application process
Supports the preparation and review of application files
Assists with compiling admissions reports and work with admissions committee to submit admission decisions
Assists with coordination of communications for admitted students to share first year plans, and respond to their inquiries to facilitate initial enrollment.
Supports data collection and reporting for enrollment trends and program assessment
Assists in the development and implementation of digital and print marketing strategies
With the DGP and GC, works with CHSS marketing staff and university units to update outreach materials and refine program branding.
Helps implement and improve operational policies and procedures in collaboration with GC and DGP
Helps maintain student and program records, including admissions, and academic progress, grade audits, and funding information
Other duties may be assigned to support the overall mission and function of the Economics Graduate Programs Office.