Graduate Program Support Coordinator

Penn State University • University Park, IL

8d • Hybrid

About The Position

The Pennsylvania State University, College of Engineering is seeking an energetic, motivated, and detail-oriented full-time Graduate Program Support (Academic Program Coordinator, Intermediate Support or Senior Support). The position would support the School of Engineering Design and Innovation with the Doctor of Engineering in Engineering program. This position reports to a college-wide graduate program supervisor and responsibilities include working collaboratively with graduate program staff across the college to coordinate and administer key aspects of the college’s graduate education portfolio. Duties for the graduate programs within the college include: Act as the main point of contact commencing with the application process through to graduation. Orchestrate all levels of planning, preparation, and execution of various graduate events. Update graduate program communications, ensuring statistics, logistics, and policies are up to date. Coordinate the graduate student recruitment and admissions process (includes Offer Letters and Terms of Offer); respond to prospective student inquiries; arrange campus visits (travel, lodging); monitor and update GRADS (Graduate Admissions Decision System) for applicants; and plan and coordinate the new student orientation. Assist students in course-related functions such as drop, add, and scheduling. Answer curriculum and graduation requirement questions. Coordinate and process faculty graduate teaching assignments for Department Heads' review and approval. Manage advisor grad faculty status for committees Maintain statistics on course registration counts, including research credits. Maintain graduate student records, including advisor assignments and milestones, and ensure accuracy and compliance with University record security, retention schedules, and FERPA requirements. Monitor and update student progress toward achieving critical milestones, schedule all comprehensive and praxis exams and final thesis/dissertation/praxis, and file the appropriate documentation with the Graduate School. Manage registration and track results for the qualifying exam. Assist with the processing and oversight of financial commitments. Assist with the graduate curricular proposal process utilizing CourseLeaf Curriculum Inventory Management (CIM) system.

Requirements

• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience; or an equivalent combination of education and experience accepted

Nice To Haves

• This position will work primarily with remote students.
• Candidates must be detail-oriented and a team player; have excellent customer service, communication, interpersonal, organizational, and problem-solving skills; and be able to handle multiple tasks and work independently and in a team environment.
• Proficiency in LionPath, Workday, PowerBI/iTwo, Zoom GRADS, SharePoint, and Microsoft Office 365 (Outlook, Word, Excel) is highly desired.

Responsibilities

• Act as the main point of contact commencing with the application process through to graduation.
• Orchestrate all levels of planning, preparation, and execution of various graduate events.
• Update graduate program communications, ensuring statistics, logistics, and policies are up to date.
• Coordinate the graduate student recruitment and admissions process (includes Offer Letters and Terms of Offer); respond to prospective student inquiries; arrange campus visits (travel, lodging); monitor and update GRADS (Graduate Admissions Decision System) for applicants; and plan and coordinate the new student orientation.
• Assist students in course-related functions such as drop, add, and scheduling.
• Answer curriculum and graduation requirement questions.
• Coordinate and process faculty graduate teaching assignments for Department Heads' review and approval.
• Manage advisor grad faculty status for committees
• Maintain statistics on course registration counts, including research credits.
• Maintain graduate student records, including advisor assignments and milestones, and ensure accuracy and compliance with University record security, retention schedules, and FERPA requirements.
• Monitor and update student progress toward achieving critical milestones, schedule all comprehensive and praxis exams and final thesis/dissertation/praxis, and file the appropriate documentation with the Graduate School.
• Manage registration and track results for the qualifying exam.
• Assist with the processing and oversight of financial commitments.
• Assist with the graduate curricular proposal process utilizing CourseLeaf Curriculum Inventory Management (CIM) system.

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees