Graduate & Professional Studies Recruitment and Retention Coordinator

Culver-Stockton College • Canton, MO

47d

About The Position

The GPS Recruitment & Retention Coordinator plays a key role in attracting, supporting, and retaining graduate and online learners at Culver-Stockton College. This entry-level position focuses on developing positive, service-oriented relationships with prospective and current students, as well as external partners. The Coordinator serves as a welcoming first point of contact, assists or directs students through or to the admissions and onboarding process and supports student persistence through proactive advising and exceptional customer service.

Requirements

• Bachelor's degree required; Master's degree preferred (education, communication, business, psychology, marketing, or related field preferred).
• Experience in sales, recruitment, customer service, advising, coaching, or student support preferred.
• Experience working with online education, adult learners, or CRM/SIS systems preferred.
• Prior experience in higher education helpful, but not required.
• Strong written and verbal communication skills.
• Ability to build rapport quickly and maintain professional relationships.

Responsibilities

• Demonstrates an understanding of current trends in higher education, including the expanding impact of graduate and online learning.
• Serve as a primary point of contact for prospective graduates and online students.
• Respond to inquiries through email, phone, text, chat, and virtual/in-person appointments.
• Support the development and execution of recruitment events (virtual, on-campus, and employer-site).
• Assist with partnership development by engaging community organizations and employers.
• Represent Culver-Stockton College at fairs, presentations, and partner events.
• Guide admitted students through registration, orientation, and next-step enrollment processes.
• Maintain consistent communication with enrolled students to support persistence and program satisfaction.
• Monitor student progress and refer students to relevant campus resources when needed.
• Provide concierge-style support to enhance student belonging, motivation, and academic success.
• Use CRM and SIS platforms to track communication, application progress, and student milestones in collaboration with the Admissions Coordinator.
• Maintain accurate student records and follow FERPA compliance standards.
• Assist with reporting and enrollment or retention tracking as needed.
• Keep current with C-SC policies, procedures, and curriculum changes.
• Attends the Graduate & Professional Studies meetings.

Benefits

• Competitive salary and benefits package, including medical, dental, vision, life insurance, and retirement matching.
• Tuition remission and tuition exchange opportunities.
• Access to fitness and wellness center facilities.
• Supportive, collaborative work environment with a commitment to professional development.
• Opportunity to make a meaningful impact on student success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services