Graduate Medical Education Administrative Manager

Highmark Health•Erie, PA

About The Position

GENERAL OVERVIEW: Manages the day-to-day operations of the GME Institutional Office. Supervises staff, resolves problems and implements approved disciplinary action. Participates in interviewing, hiring, training and conducting performance evaluations. In conjunction with the GME Director, develops department budgets. Manages and monitors key financial metrics, including staff hours, resource allocation, and expense budgets. Prepares monthly invoices to the Veterans Administration for resident rotations. Reviews and approves all GME-allocated resident reimbursement requests in Concur; provides secondary approval for residency program-allocated resident reimbursement requests. Meets regularly with the GME Director concerning office management issues and activities and the status of projects. Identifies, evaluates and implements methods for improving workflow and cost effectiveness. Responsible for quality and performance by monitoring GME metrics and addressing deficiencies. Interprets and applies ACGME, other national accrediting agencies, GME Office and institution/System polices to support GME Director, Designated Institutional Official for GME, residents, fellows, residency coordinators and residency program directors. In conjunction with the GME Director, provides institutional-level GME policy and procedure development. Manages confidential and critical materials, issues and communications. Advises and directs residency program directors and coordinators on matters of residency recruitment. Prepares monthly resident sanction checks for Compliance Department. Travels to the various AHN teaching institutions for participation in meetings and to provide guidance and direction to local program coordinators. ESSENTIAL RESPONSIBILITIES: Institutional Accreditation and Compliance (30%) Develops proficient understanding of ACGME and other applicable GME accrediting organizations’ Institutional Requirements – as well as a proficient understanding of specialty-specific program requirements. Develops proficient understanding pertaining to visa sponsorship and licensing requirements for institutional GME accreditation. Assists GME Director with coordination of and preparation for institutional accreditation site visits and Clinical Learning Environment Review site visits. Assists GME Director with the development and submission of the annual institutional evaluation. Manages development and maintenance of Institutional Master Affiliation Agreements. Oversees maintenance of Program Letters of Agreement. Professional Development (10%) Attends local, state or national GME, ACGME and ECFMG conferences. Chairs GME Program Administrator meetings. In conjunction with GME Director and GME Designated Institutional Official, develops agenda for and regularly attends monthly Graduate Medical Education Committee Meetings. Collaborates with colleagues within the Allegheny Health Network Medical Education Consortium. Collaborates with national colleagues and becomes active in national GME organizations. Complexity of Work (10%) Position is self-starting with little supervision. Must take the initiative to solve problems independently, set priorities and develop ideas which benefit the graduation medical education enterprise for the Allegheny Health Network. Supervisory Responsibility (30%) Provides administrative supervision and guidance to residents and fellows regarding administrative issues, due dates and deadlines. Provides advice, guidance and direction to residency program coordinators regarding institutional GME policies, procedures and deadlines. Trains and mentors new institutional GME administrative staff and acts as a mentor for new coordinator staff within the Allegheny Health Network Medical Education Consortium.

Requirements

Minimum 5 years of prior experience in graduate medical education setting
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

Bachelor’s Degree in business or equivalent combination of education and experience

Responsibilities

Manages the day-to-day operations of the GME Institutional Office.
Supervises staff, resolves problems and implements approved disciplinary action.
Participates in interviewing, hiring, training and conducting performance evaluations.
In conjunction with the GME Director, develops department budgets.
Manages and monitors key financial metrics, including staff hours, resource allocation, and expense budgets.
Prepares monthly invoices to the Veterans Administration for resident rotations.
Reviews and approves all GME-allocated resident reimbursement requests in Concur; provides secondary approval for residency program-allocated resident reimbursement requests.
Meets regularly with the GME Director concerning office management issues and activities and the status of projects.
Identifies, evaluates and implements methods for improving workflow and cost effectiveness.
Responsible for quality and performance by monitoring GME metrics and addressing deficiencies.
Interprets and applies ACGME, other national accrediting agencies, GME Office and institution/System polices to support GME Director, Designated Institutional Official for GME, residents, fellows, residency coordinators and residency program directors.
In conjunction with the GME Director, provides institutional-level GME policy and procedure development.
Manages confidential and critical materials, issues and communications.
Advises and directs residency program directors and coordinators on matters of residency recruitment.
Prepares monthly resident sanction checks for Compliance Department.
Travels to the various AHN teaching institutions for participation in meetings and to provide guidance and direction to local program coordinators.
Develops proficient understanding of ACGME and other applicable GME accrediting organizations’ Institutional Requirements – as well as a proficient understanding of specialty-specific program requirements.
Develops proficient understanding pertaining to visa sponsorship and licensing requirements for institutional GME accreditation.
Assists GME Director with coordination of and preparation for institutional accreditation site visits and Clinical Learning Environment Review site visits.
Assists GME Director with the development and submission of the annual institutional evaluation.
Manages development and maintenance of Institutional Master Affiliation Agreements.
Oversees maintenance of Program Letters of Agreement.
Attends local, state or national GME, ACGME and ECFMG conferences.
Chairs GME Program Administrator meetings.
In conjunction with GME Director and GME Designated Institutional Official, develops agenda for and regularly attends monthly Graduate Medical Education Committee Meetings.
Collaborates with colleagues within the Allegheny Health Network Medical Education Consortium.
Collaborates with national colleagues and becomes active in national GME organizations.
Provides administrative supervision and guidance to residents and fellows regarding administrative issues, due dates and deadlines.
Provides advice, guidance and direction to residency program coordinators regarding institutional GME policies, procedures and deadlines.
Trains and mentors new institutional GME administrative staff and acts as a mentor for new coordinator staff within the Allegheny Health Network Medical Education Consortium.