Graduate Assistant, Family Engagement (Student)

American University•Washington, DC

4d•$20•Hybrid

About The Position

New Student & Family Programs intentionally guides, challenges, and supports undergraduate students as they grow and thrive as members of the AU community on campus and beyond. As part of the New Student & Family Programs (NSFP) team, the Graduate Assistant for Family Engagement supports the design and implementation of effective onboarding programs and resources that prepare new undergraduate students for their transition to AU while engaging with their families as partners. The Graduate Assistant for Family Engagement directly supports the Associate Director, Family Engagement with the strategic priorities and framework set by the Director, New Student & Family Programs for family programming inclusive of, but not limited to, Families and Supporters Orientation (FSO), Family Weekend, the Eagle Family Webinar Series, and communications to family members. Additionally, the Graduate Assistant will assist with other office programming including New Student Orientation, All-American Welcome, Pre-Orientation Programs, and District Adventures, as needed.

Requirements

Must have a bachelor's degree and currently be enrolled in a master's program.
Exceptional communication skills, both written and verbal.
Strong ability to quickly learn and adapt to new applications, including social media platforms, Microsoft Office Suite (with a focus on Excel), basic web editing tools, Canva, and Canvas.
Excellent organizational and project management abilities, with a demonstrated capacity to multitask and meet deadlines efficiently.
Proficiency in collecting, analyzing, and interpreting data for assessment and evaluation purposes.

Nice To Haves

Prior experience in orientation or student activities within higher education is highly preferred.
Proven experience in creating engaging social media content; familiarity with monitoring and analyzing performance metrics is highly preferred.

Responsibilities

Assist in development and publishing resources for Family & Supporters Orientation.
Support the creation and execution of Family Weekend programming, including organizing and overseeing the student staff needs, roles, responsibilities, and expectations.
Provide support for student and family webinars.
Work with campus partners to update and publish the Student Guide/Calendar and the Family Guide/Calendar.
Assist with the analysis of assessment and evaluation data for all office programs to improve student and family engagement.
Develop, publish, and monitor social media content across all office platforms.
Staff New Student & Family Programs events as needed, and serve as the in-program supervisor for student staff during NSFP-wide events.
Assist with the interview, selection, and training process for Office Assistants, Orientation Chairs, and Orientation Leaders.
Conduct benchmark research against similar institutions to enhance programming.
Provide occasional office front desk support as needed.
Other duties as assigned.