Graduate Assistant, Student Success

Saint Leo University Brasil•San Jose, CA

About The Position

The Graduate Assistant for Student Success is a position in the Division of Student Affairs working directly with the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office under shared supervision.

Requirements

Ability to learn, digest and apply knowledge of FERPA, Title IX, Clery Act, and Campus Save Act (including VAWA – Violence Against Women’s Act)
Demonstrated ability to contribute to the development of creative and innovative programs and services
Knowledge and appreciation for diverse populations of students with evidence of a commitment to social justice and inclusion
Knowledge of Microsoft Office Suite and Canva.
Demonstrated commitment to Catholic Benedictine values and the values of Saint Leo University
Ability to analyze data and provide well-written reports.
Commitment to student development and student success initiatives
Possess strong organizational, creativity, and technology skills.
Able to coach and motivate student employees.
Ability to analyze complex situations and to make sound judgments and decisions
Ability to perform with integrity and autonomy in every situation
Skilled at engaging diverse others - individually and in groups, directly and through writing, social media, and use of technology
High energy student that excels at conceptualizing and implementing, customer service, community building, communicating in various venues and modalities, effectively engaging students and staff
Ability to effectively manage interpersonal communication in a team environment
Ability to balance many tasks and responsibilities simultaneously and consistently meet or beat deadlines
Ability to manage time and stress for self and others
Ability to address conflict in a calm, deescalating, solutions focused manner
Ability to creatively problem solve issues with students, families, and others and work diligently until there is a fair and compassionate resolution
Bachelor’s degree from regionally accredited institution.
Full time enrollment in a Saint Leo University graduate degree program

Responsibilities

Work directly with the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office to contribute to, manage, and assist with a wide variety of tasks including data analytics, event planning and operations; problem solving; role modeling for and coordinating the activities for students; marketing; technology use; and other duties as assigned
Assist the Associate Vice President of Student Affairs with oversight and supervision of the Division of Student Affairs student assistant training program.
Provide reports and analyze data sets for the Division of Student Affairs.
Assist with retention efforts, call campaigns, and text message outreach efforts.
Serve as one of the Division of Student Affairs website editors and correspond with website administrators for the Division of Student Affairs.
Leverage digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals.
Use skills developed to increase marketing reach and professionalism.
Build collaborative relationships with others of diverse backgrounds and abilities, work within a team structure, negotiate and manage conflict.
Exercise sound reasoning and analytical thinking; use knowledge, facts, and data to solve problems and make decisions.
Articulate thoughts and ideas clearly and effectively in written and oral forms. Express ideas professionally to others. Use effective communication in marketing, fundraising, and other tasks.
Participate in University functions, events, committees, etc. as appropriate.
Provide oversite and support to several email accounts.
Create marketing materials for social media, events, and divisional departments.
Represent the institution at internal and external events, as appropriate.
Assist in day-to-day office operations for the Division of Student Affairs.
Perform other duties as assigned by the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office, or designee.

Benefits

FREE Tuition - Employee, Spouse, and Dependents
Tuition Exchange Opportunity - Dependent of Employees
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center Eligibility based on meeting required service period