Jackson College of Graduate Studies - Graduate Admissions Specialist I
About The Position
The Graduate Admissions Specialist reviews and processes applications for admission to the Graduate College and interacts with current and prospective graduate students. Additionally, the admission specialist advises current and prospective students concerning an appropriate academic schedule, choice of major, number of hours that may be taken, probation, and/or suspension. The Specialist performs work under minimal supervision and manages complex issues and problems. The Specialist is typically of non-exempt status and does not supervise other staff and reports to the Manager of Graduate Admissions. The Jackson College of Graduate Studies (JCGS/Graduate College) is dedicated to providing leadership and support in the development of high-quality graduate programs to serve the needs of students, faculty, and the university community as they compete in a global society. The JCGS serves a unique function at UCO in its support for and coordination of graduate studies as well as creative and scholarly activities.
Requirements
- Requires a bachelor's degree in related field or 4+ years of equivalent work experience
- Requires strong written communication and organizational abilities.
- Excellent oral and written communication, interpersonal, human relations, and organizational skills.
- Effective telephone and customer service abilities.
- Adaptable and flexible.
- Personable demeanor with a willingness to help.
- Ability to work independently, handle multiple tasks simultaneously, and interact professionally with all segments of the University community.
- Ability to maintain confidentiality.
- Must be detail oriented.
Nice To Haves
- Knowledge of graduate admissions standards and program requirements.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, OnBase, the Slate CRM, and Banner.
- Strong oral and written communication skills.
- Sound judgement, creativity, organizational, and clerical skills.
- Ability to foster teamwork.
Responsibilities
- Provides guidance and counseling to students in matters related to academic goals, choice of curriculum, course load, and graduate admissions for domestic and international prospective graduate students.
- Completes admission and enrollment progress checks for individual students.
- Assists with graduate student orientation and graduate student check-in.
- Advises prospective graduate students.
- Initiates, develops, and maintains communication with prospective graduate students in relationship-building efforts.
- Tracks, measures, updates, and analyzes the admissions funnel progression and performance.
- Processes graduate admissions applications, interacts with prospective graduate students, and documents interactions through the Slate and Banner.
- Implements graduate admissions standards, graduate policies, and graduate program requirements.
- Develops relationships and consults with graduate program advisors concerning admissions standards and processes.
- Supports promotional activities to stimulate graduate enrollment.
- Supports and assists with graduate student outreach.
- Promotes graduate programs and the Graduate College through assisting in the development of graduate communication plans, correspondence, materials, handouts, publications, and other activities.
- Completes graduate student admissions processes for graduate students.
- Collaborates with on- and off- campus units in an effort to ensure up-to-date information is provided to prospective graduate students.
- Contributes to a supportive, team working environment with fellow graduate admissions specialists and other team members.
- Collaborates with fellow team members in other academic units.
- May serve as a primary point of contact for special prospective graduate student partnerships.
- Provides high-level analytical support by conducting research, preparing statistical reports, and handling information requests associated with graduate admissions.
- Organizes and maintains prospective graduate student correspondence and Graduate College files.
- Assist with annual projects, conferences and events.
- Interprets policies and procedures and handles confidential matters with discretion.
- Performs other duties as assigned.
Benefits
- benefit-eligible staff position
- For more benefit information visit Why Work at UCO?
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
