GOVERNMENT OPERATIONS CONSULTANT I - 70901053

State of Florida • Tallahassee, FL

1d • $20 • Onsite

About The Position

FLORIDA DEPARTMENT OF CORRECTIONS
We Never Walk Alone
WORKING/ADVERTISING TITLE: GOVERNMENT OPERATIONS CONSULTANT I
This open competitive advertisement is for an OPS (Other Personal Services) position located at the Central Office in Tallahassee, FL, in the Office of Human Resources.
The mission of the Office of Human Resources in the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the Department's operations and strategic goals.
This position is not a Telework position and is required to report to the FDC office in the area it serves.

Requirements

• Must possess a high school diploma or its equivalent.
• Must possess at least four (4) years of experience in workflow automation, process improvement, or related technical roles.
• A two-year degree in Information Technology, Business Systems, Business Administration or related fields may be used to substitute for up to two years of the required experience.

Nice To Haves

• Strong communication and interpersonal skills.
• Ability to troubleshoot issues and implement effective solutions within a workflow automation platform.
• Analytical skills to evaluate existing processes and identify opportunities for digital improvement.
• Preference for candidates with experience in workflow automation and form-building platforms.
• Experience administering Information Systems at the department level.
• Ability to analyze data and generate insights, with working knowledge of Power BI.

Responsibilities

• Transition manual, paper-based processes to efficient digital solutions using a workflow automation platform.
• Analyze business processes, then design, build, and maintain digital forms and workflows using a workflow automation platform.
• Create automated workflows that route documents and notifications to appropriate personnel across the agency.
• Ensure forms and workflows comply with state and agency rules, statutes, policies, and procedures.
• Retrieve data, track the status of in-progress workflows, and generate reports within the platform.
• Provide technical support to users for forms and workflows within the platform.
• Collaborate with various teams to understand requirements and ensure solutions meet agency needs.

Benefits

• OPS employees who work an average of 30 hours or more per week are eligible to enroll in state group insurance plans. Standard PPO/HMO Options include:
• Employee Only: $25 biweekly
• Spouse Program: $15 biweekly
• Employee & Family: $90 biweekly.
• Dental - FDC offers five separate dental plans with multiple options and rates for each plan type with monthly premiums as low as $12.64.
• Vision - FDC offers one single vision plan through Humana with monthly premiums as low as $5.92.
• Life - FDC offers a $25,000 group term life insurance plan to eligible OPS staff through Securian at the low monthly premium of $3.78. When enrolled in basic life, employees may also elect child life and spouse life insurance plans.
• Retirement - As an OPS employee, the Florida FICA Alternative Plan with Corebridge Financial affords you an excellent opportunity to help accumulate money for a secure retirement. You contribute 7.5% of your compensation to this tax deferred plan. All OPS employees are required to participate in this plan and are automatically enrolled.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED