Good Neighbor Ambassador Lead

Northeast Ohio Regional Sewer District • Bratenahl, OH

13h • $21 - $26

About The Position

Delegates daily work tasks to Good Neighbor Ambassadors (GNA) under the supervision of the Good Neighbor Ambassador Supervisor. Oversees transportation to and from work sites and troubleshoots worksite issues. Provides various benefit services to the local community and identifies additional community engagement opportunities. Works on a variety of projects throughout the community to improve neighborhood vitality. Serves as liaison between the Sewer District and various community organizations, business organizations and the public. Participates in various initiatives including but not limited to general educational opportunities, professional development opportunities, relationship building opportunities and community outreach. Serves as a point of contact when needed. Performs other duties of a similar nature as may be required.

Requirements

• Candidate must possess a high school diploma, GED or state recognized equivalent.
• Candidate must possess one (1) year of progressively responsible work experience in general maintenance.
• Must be able to use a variety of small hand and power tools.
• Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines.
• Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities.
• Candidate must be detail oriented and capable of managing large amounts of data, maintain detailed comprehensive records, analyze and organize information, have effective project and time management skills and be well organized
• Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
• Candidate must be proficient in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.
• During the course of performing the essential functions of this position, the employee must be able to communicate, coordinate, organize, problem solve and perform tasks.
• Physical work will need to be performed, such as balancing, bending, climbing, driving, feeling, operating heavy equipment, kneeling/squatting, reaching, sitting, standing, talking and walking.
• Repetitive movements will need to be performed such as simple grasping and power grasping with both hands.
• Ability to push, pull and lift from floor to waist, waist to shoulder up to 40 lbs. on an occasional basis may be necessary.
• Position will require visual demands of accommodation, depth perception, far acuity and near acuity.
• Ability to withstand very loud noise exposure for fifteen minutes or longer on an intermittent basis is required.
• Exposure to environmental conditions such as outdoor work, vibrations, wet/humid conditions and work at heights is encountered in this position.

Nice To Haves

• One (1) year of experience in a team/crew leadership capacity is preferred.

Responsibilities

• Assists with delegating and completing daily work tasks throughout the community to provide various benefit services including but not limited to assisting senior citizens, shoveling snow from sidewalks, weeding and mowing grass on public property, neighborhood cleanup and delivery of fliers to residents.
• Provides support and assistance to specific and relevant community activities such as community fairs, school fairs, community meetings and other community efforts.
• Allocates equipment such as workspaces, transportation and tools and stores properly after use.
• Tracks time to complete assignments and maintains attendance logs.
• Ensures field site pictures are taken before and after work is conducted and are uploaded to the Geographic Information System (GIS) system.
• Oversees transportation to and from work sites and drives Good Neighbor Ambassadors (GNAs) to various work sites.
• Provides a high level of visibility to neighborhood stakeholders by maintaining a positive and valuable physical presence in the community.
• Establishes and maintains positive and proactive relationships with community stakeholders, including residents.
• Carries out a wide variety of tasks that improve long-term perceptions of the community by working on special community-based projects.
• Advances community efforts through work with the Hunger Center to distribute food from the food bank to various centers or people.
• Provides general assistance on watershed projects in the community by helping install cisterns, bi-retention basins, community gardens, rain gardens and other related features.
• Supports leadership by carrying out administrative and operational tasks such as maintenance training calendar coordination, inventory and tool management, worksite rotation logistics, Nexgen orders, asset tracking and uniform ordering and distribution.
• Completes all required developmental activities for Good Neighbor Ambassadors.
• Provides additional departmental support during periods when other GNAs are in development activities.
• Performs other duties of a similar nature as may be required.

Benefits

• Health Insurance Coverage
• Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
• Flexible Spending Accounts
• Employee Assistance Program
• Free Parking at our facilities
• Corporate Discounts
• We also have an active Health & Wellness Program that promotes a life/work balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED