Good Neighbor Ambassador Lead

Northeast Ohio Regional Sewer District • Bratenahl, OH

1d • $21 - $26

About The Position

Delegates daily work tasks to Good Neighbor Ambassadors (GNA) under the
supervision of the Good Neighbor Ambassador Supervisor. Oversees transportation
to and from work sites and troubleshoots worksite issues. Provides various
benefit services to the local community and identifies additional community
engagement opportunities. Works on a variety of projects throughout the
community to improve neighborhood vitality. Serves as liaison between the Sewer
District and various community organizations, business organizations and the
public. Participates in various initiatives including but not limited to general
educational opportunities, professional development opportunities, relationship
building opportunities and community outreach. Serves as a point of contact when
needed. Performs other duties of a similar nature as may be required.

Requirements

• Candidate must possess a high school diploma, GED or state recognized equivalent.
• Candidate must possess one (1) year of progressively responsible work experience in general maintenance. Must be able to use a variety of small hand and power tools.
• Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines.
• Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities.
• Candidate must be detail oriented and capable of managing large amounts of data, maintain detailed comprehensive records, analyze and organize information, have effective project and time management skills and be well organized
• Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
• Candidate must be proficient in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.

Nice To Haves

• One (1) year of experience in a team/crew leadership capacity is preferred.

Responsibilities

• Assists with delegating and completing daily work tasks throughout the community to provide various benefit services including but not limited to assisting senior citizens, shoveling snow from sidewalks, weeding and mowing grass on public property, neighborhood cleanup and delivery of fliers to residents.
• Provides support and assistance to specific and relevant community activities such as community fairs, school fairs, community meetings and other community efforts.
• Allocates equipment such as workspaces, transportation and tools and stores properly after use.
• Tracks time to complete assignments and maintains attendance logs. Ensures field site pictures are taken before and after work is conducted and are uploaded to the Geographic Information System (GIS) system.
• Oversees transportation to and from work sites and drives Good Neighbor Ambassadors (GNAs) to various work sites.
• Provides a high level of visibility to neighborhood stakeholders by maintaining a positive and valuable physical presence in the community. Establishes and maintains positive and proactive relationships with community stakeholders, including residents.
• Carries out a wide variety of tasks that improve long-term perceptions of the community by working on special community-based projects. Advances community efforts through work with the Hunger Center to distribute food from the food bank to various centers or people. Provides general assistance on watershed projects in the community by helping install cisterns, bi-retention basins, community gardens, rain gardens and other related features.
• Supports leadership by carrying out administrative and operational tasks such as maintenance training calendar coordination, inventory and tool management, worksite rotation logistics, Nexgen orders, asset tracking and uniform ordering and distribution.
• Completes all required developmental activities for Good Neighbor Ambassadors. Provides additional departmental support during periods when other GNAs are in development activities.
• Performs other duties of a similar nature as may be required.

Benefits

• Health Insurance Coverage
• Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
• Flexible Spending Accounts
• Employee Assistance Program
• Free Parking at our facilities
• Corporate Discounts
• Health & Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED