Golf Shop/ Player Services Staff

Green Bay Country Club•Green Bay, WI

5h•Onsite

About The Position

About Green Bay Country Club: At Green Bay Country Club, we offer more than just a job. We provide an opportunity to be part of a vibrant, community-focused environment where both staff and members enjoy an engaging and welcoming atmosphere. We’re committed to providing a high-quality experience for everyone who visits, and we believe that starts with a positive and engaging work environment. By joining our team, you'll be part of a dedicated group that values teamwork, exceptional service, and making lasting impressions. At Green Bay Country Club, you’ll have the opportunity to grow professionally, enjoy a fun and dynamic atmosphere, and contribute to an environment where both our members and staff thrive. Position Summary: As a Player Services Staff Member, you will collaborate with both the Golf and Outside Operations staff to assist with all aspects of member and guest services. Your responsibilities will include a mix of customer service, golf cart and club management, and ensuring that all facilities are prepared and well-maintained for a seamless golfing experience.

Requirements

Must possess a valid Wisconsin driver’s license with a satisfactory driving record.
Ability to communicate effectively with members and team members in both written and oral formats.
Strong customer service skills with a friendly, sociable demeanor.
Ability to lift, carry, and manipulate heavy items, including golf bags, carts, and other equipment.
A strong commitment to safety and safe working practices.
Ability to establish and maintain effective working relationships with colleagues and members.
Ability to lift and carry heavy items (up to 50 pounds), including golf bags, furniture, and equipment.
Must be comfortable working outdoors in varying weather conditions, including temperature extremes and inclement weather.
Requires manual strength and dexterity to operate tools, equipment, and to manipulate heavy objects.
Occasional bending, stooping, climbing, and walking across the golf course and other areas.
Speech and hearing for effective communication, both in person and on the phone.

Nice To Haves

Previous golf course or golf shop experience is not required but is a plus.

Responsibilities

Work collaboratively with the Golf and Outside Operations staff to ensure an exceptional experience for our members and guests.
Greet and welcome members and guests with enthusiasm and professionalism; anticipate and assist with their needs throughout the day.
Respond to member requests in a timely and efficient manner using the work order system.
Assist in the daily, weekly, and monthly maintenance of the golf cart fleet, ensuring all carts are ready and in excellent working condition.
Manage the Bag Room, which includes:
Preparing member and guest clubs prior to tee time.
Cleaning and organizing member clubs.
Monitoring tee sheets for updates via ForeTees.
Checking out rental sets and cleaning both motor and push carts.
Maintain and organize the range tee(s), practice areas, and range, ensuring they are clean, well-stocked, and accessible for members.
Monitor and assist at the Bag Drop, ensuring the safe handling of members' and guests' clubs and belongings.
Assist with the setup and operation of golf tournaments and other special events as needed.