Golf Shop - Golf Shop Assistant

Kalispel Tribe Careers•Spokane, WA

19h•Onsite

About The Position

The Kalispel Golf and Country Club Golf Shop Assistant exists to enhance the golf experience of the membership and guests of KGCC while ensuring that customer service standards are consistently being met or exceeded. This individual will be held to the highest standards of conduct at all times.

Requirements

High School Diploma or G.E.D. equivalent required
Excellent communication skills, positive attitude, and a professional demeanor.
To establish and maintain cooperative relationships with those contacted in the course of work.
Capability to make every member and guest feel more welcome at our Club than anywhere else, in harmony with Kalispel Hospitality.
Computer proficient including in Office and Point of Sale.
Ability to obtain and maintain a Tribal Gaming License.
Valid driver’s license (Must be in possession while operating a Tribal Vehicle).
Work nights, weekends and holidays as required.
This position requires a valid driver’s license and the ability to safely operate a motor vehicle.
Employee must have strong interpersonal skills that allow him/her to engage the membership and guests, manage situations involving conflict, and be able to complete responsibilities without direct supervision.
Strong customer service skills required.

Nice To Haves

Work experience at a golf facility preferred.
Basic golf knowledge preferred.

Responsibilities

To understand and respond to all member and guest needs and requests in a timely and professional manner and in conjunction with Kalispel Hospitality.
To greet all members and guests upon their arrival and assist them with any directions or information they may need.
To keep organization and cleanliness of golf shop, inventory, fixtures, and equipment.
To assist members and non-members with tee time acquisition in line with club rules.
To assist members and non-members with merchandise sales including providing information of products, prices, and assisting in payment transactions.
Getting golfers checked in and payments received, if necessary.
Assisting the professional staff with monitoring member services staff, pace of play on the golf course, maintaining inventory levels, and ensuring Kalispel Hospitality is in effect at all times.
To advise the golf professional staff of any member or guest complaints so they may be professionally resolved.
To be knowledgeable about all goods and services offered by the Club and to actively promote them to our membership and guests.
May be required to be a panelist for an IRB hiring.
Responsible for maintaining a good attendance record and showing up to work on time.
Additional duties as assigned by golf operations management staff.