Golf Operations Intern - Summer 2026

Grand Traverse Resort and Spa•Acme, MI

30d•Onsite

About The Position

Our Golf Operations Department is looking to fill a Golf related internships for summer 2026. Hospitality or related majors are encouraged to apply. This position is responsible for checking in golfers, answering the phones, making tee time reservations, learning Golf Operations and assisting guests as well as pro shop retail sales.

Requirements

MUST BE currently enrolled at a University, College, or Community College and receive college credit for the Internship
Good knowledge and experience using computer.
Must be able to communicate well with others.
Must be able to pass a background investigation and drug screen as a condition of employment.

Nice To Haves

Previous knowledge of golf course operations & etiquette preferred
Customer service & cashier experience helpful
Prior experience with Microsoft Excel is helpful.

Responsibilities

Consistently communicate with guests utilizing 4 Diamond verbiage
Greet golfers and other guests as they enter the Pro Shop
Project a pleasant attitude to all guests, members and fellow performers
Use of computer to check-in golfers on the electronic tee sheet (EZ Links)
Check-in golfers and other guests at the register using Point of Sale software (Abacus 21)
Be familiar with the Pro Shop retail items and help the guests on the Sales floor
Responsible for handling cash, credit cards, room charges, gift certificates and member charges
Promote other areas of the Resort including Spa, Retail, Rooms, Food and Beverage, etc…
Communicate with the Maintenance crew daily on conditions and golf car restrictions
Communicate with Starters and Player Assistants on additions to tee sheet and other items
Politely answer phones within three rings
Properly book tee times on EZ Links
Keep the Pro Shop clean and in order
Complete all assignments requested of you
Must follow proper grooming and dress standards set forth by GTRS Employee Handbook
Maintain open line of communication with Supervisor
Use computer to complete End-of-Day reports and perform daily cash drops
Must understand and abide by environmental practices of the Resort
Other duties as assigned
Attend bi-weekly intern meetings and committee meetings
Complete internship projects
Work a flexible schedule, 30-40+ hours per week