Golf Club General Manager

Paloma Resorts • Lake Geneva, WI

7d

About The Position

Golf Club General Manager Located in Lake Geneva, Wisconsin’s premier resort town, Destination Geneva National is a premier golf and resort community featuring three championship courses by Palmer, Player, and Trevino, exceptional lodging, dining, and a high-touch member experience. A strategic and operational leader, the General Manager is accountable for membership engagement, golf operations, and overall daily performance. This pivotal role drives a culture of hospitality, accountability, and continuous improvement.

Requirements

• Bachelor’s in Hospitality, Business, Professional Golf Management, or related field.
• 7–10+ years of progressive leadership in private club, golf resort, or luxury hospitality.
• Demonstrated success leading both membership and golf operations.
• Strong P&L ownership, budgeting, and analytics.
• Exceptional leadership, communication, and relationship skills.
• Multi courses experience a plus, with a strong pace of play culture
• Resort experience, stay and play golf package experience at higher volume.
• Member-first mindset with operational rigor.

Nice To Haves

• PGA and/or CMAA credentials a plus.

Responsibilities

• Set vision and operating direction for Membership and Golf divisions; align goals with Destination Geneva National’s mission.
• Build and execute annual operating plans and budgets; deliver sustainable financial performance.
• Partner with ownership to implement long-term initiatives that enhance facilities, member value, and guest experience.
• Serve as the face of the Club for Members; cultivate connection, trust, and responsiveness.
• Lead membership sales, onboarding, engagement, and retention; collaborate with marketing on targeted growth.
• Ensure consistent, personalized service across all member touchpoints (golf, dining, lodging, events).
• Oversee all golf functions: course operations, pro shop, instruction, tournaments, guest services, and practice facilities.
• Partner with the Director of Agronomy and COO to ensure championship-level conditions and experiences.
• Monitor pace of play, standards, and tournament operations to ensure excellence and consistency.
• Recruit, train, and retain high-performing teams; set clear standards and feedback rhythms.
• Model a culture of hospitality, integrity, and continuous improvement.
• Own operating and capital budgets; manage P&L, forecasts, and KPIs.
• Optimize revenue (membership, golf, retail, events) and identify efficiency opportunities.
• Oversee purchasing, vendor relations, risk management, and regulatory compliance.
• Represent Destination Geneva National in local/regional golf and hospitality circles.
• Build partnerships with sponsors and tourism organizations; elevate brand presence.
• Uphold the property’s reputation as a premier destination for golf and club lifestyle.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• Club privileges, including complimentary golf, discounts at our dining facilities and Pro Shop, and special hotel rates for friends & family.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees