General Manager- Traditions Golf Club

Bobby Jones Links•Hebron, KY

5d•$100,000 - $125,000•Onsite

About The Position

Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, “The secret of golf is to turn three shots into two.” That same pursuit of excellence defines everything we do. Traditions Golf Club, located in Northern Kentucky, and managed by Bobby Jones Links, is hiring for a General Manager. Traditions Golf Club opened in the Spring of 1992 with a mission to bring the time honored standards of the game and present golf as it should be. Since its opening in 1992, Traditions has consistently been recognized as one of the premier places to play in the Greater Cincinnati Area. For many years, the club has been tabbed by Golf Digest as one of the top-10 courses in all of Kentucky. It’s also been home to many prestigious amateur events such as the Kentucky Amateur, the Greater Cincinnati Golf Association Metro Championship, numerous USGA qualifiers and in 2012, the Kentucky Open.

Requirements

Strategic thinking skills.
Execution and delegation of time sensitive functions that the Club requires.
The ability to proficiently use Excel, Word, and club point of sales systems.
An understanding of Club financials.
A thorough working knowledge of all departments of a club’s operation.
Bachelor’s degree from a four-year college or university; Hospitality Management major preferred
Maintains membership with the Club Managers Association of America (CMAA) and other professional associations
Attends conferences, workshops, and meetings (e.g., CMAA’s World Conference and Club Business Expo and CMAA chapter meetings) to keep abreast of current information and developments in the field to enhance his or her value and quality of services to the members.
Experience as a Clubhouse Manager or Assistant General Manager
Management of complex capital projects required

Nice To Haves

Experience working with volunteer committees preferred

Responsibilities

Provide appropriate leadership, direction, supervision, and guidance to staff in accordance with Bobby Jones Links expectations and company culture to promote positive employee morale and performance quality.
Assists in the preparation of the club’s annual budget.
Holds all departments accountable for reaching their monthly and annual financial goals.
Oversee all approved capital improvements being made at the facility are done on time and within budget.
Completes on time all the required club and Bobby Jones Links weekly, monthly, and quarterly reports. This includes the Dashboard, pace reports, membership reports, variance analysis, general ledger review, etc.
Reviews the general ledger regularly to ensure everything is coded correctly.
Delegates support center-specific and club-specific tasks to department heads and obtains responsibility of tasks as needed.
Holds a weekly department head staff meeting and distributes minutes and action items following each meeting to the department heads and managers.
Ensures that the club is operated in accordance with all applicable local, state and federal laws.
Participates in selected community activities to enhance the prestige of the club; broadens the scope of the club’s operation by fulfilling the public obligations of the club as a participating member of the community.
Handles emergencies promptly and documents all such major incidents in an Incident Report.
Attends all or most club major events or functions including member tournaments and parties, wedding receptions, golf outings, etc.
Ensures the club website is up to date.
Hires and trains key department heads of the club.
Ensures all I-9 paperwork, e-verify, and onboarding is completed within three days of an associate’s hire date.
Follows all State, Federal, and Bobby Jones Links’ rules regarding human resources including such key policies as hiring and firing, discrimination, and harassment.
Manages club cash flow and establishes controls to safeguard funds.
Sets the standard for effective management and demonstrates a concern for the supervision and development of the staff.
Oversees the care and maintenance of all the club’s physical assets and facilities.
Coordinates the marketing and member-relations programs to promote the club’s services and facilities to present and potential members
Ensures the highest standards for food, beverage, sports and recreation, entertainment and other club services.
Establishes and monitors compliance with purchasing policies and procedures; reviews and approves purchasing procedures and requirements.
Reviews and initiates programs to provide members with a variety of popular events.
Serves as liaison between all management staff, Bobby Jones Links, and ownership.
Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
Directs purchasing, receiving, storage, issuing, preparation and control of all products, supplies and equipment.
Ensures proper cleanliness and sanitation of all club facilities and environments.
Performs competitive analyses on clubs and other businesses providing member alternatives through personal observations and historical reports.
Oversees risk management programs to ensure that adequate safety measures are in place to protect members, employees and club assets.
Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
Public speaking at meetings and events.