About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Go-To-Market (GTM) Commercial Operations Manager to join our ever-evolving Worldpay for Platforms Marketing team and help us unleash the potential of every business. What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Requirements

  • Strategic Thinking: Developing comprehensive plans with checklists featuring outcomes/deliverables by owners with, dates, dependencies, etc.
  • Analytical Acumen: Makes data-driven decisions. Operates in deep detail with confidence and credibility.
  • Collaboration and Communication: Effectively working with diverse teams and clearly conveying what is expected, by who, when, etc.
  • Project Management: Organizing and managing complex projects with multiple stakeholders.
  • Execution Under Pressure: Exceptionally organized and composed under high-stress, time-sensitive conditions. Maintains a clear grasp of both granular project details and high-level strategic context. Must be an excellent writer and communicator, capable of delivering concise, impactful weekly updates to executive leadership.
  • Problem-Solving: Identifying and addressing challenges proactively.
  • Leadership and Influence: Inspiring and motivating teams to achieve goals.
  • Comprehensive Business Insight: Possesses deep expertise in the Worldpay for Platforms business, including a thorough understanding of the broader industry landscape, partner and merchant needs, and the nuanced operating models across platform segments.

Responsibilities

  • Develop and Execute GTM Action Plan: Crafting a comprehensive action plan together with product management and product marketing that defines how the product will reach its target audience and achieve widespread adoption.
  • Cross-Functional Collaboration and Leadership: Working closely with functional leaders across the business to align efforts and ensure seamless execution of the action plan.
  • Manage Launch Plans: Overseeing timelines, budgets, and key performance indicators (KPIs) to ensure the launch stays on track.
  • Track and Optimize Performance: Monitoring post-launch results, analyzing data, and adjusting the strategy to drive continuous improvement.
  • Reporting: Prepare and provide progress and performance updates reflecting all associated workstreams.
  • Risk Anticipation & Resolution: Identifying potential challenges and developing mitigation strategies to ensure a smooth launch.
  • Develop and Refine Processes: Implementing and improving launch management standards and processes to ensure consistency and scalability.
  • Maintain Project Plans and Accountability Frameworks: Own and manage detailed project plans in Asana or spreadsheets, tracking all key dates, shifting timelines, and ownership of actions across cross-functional owners and groups. Implement and maintain DACI or RACI models to ensure clarity in decision-making and accountability.
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