GNOC NOC Technician HQ (Full Performance) Government)
About The Position
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a NOC Technician to support the 24x7 Network Operations Center in providing network monitoring and service Job Duties/Responsibilities: Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Perform routine network startup and shutdown procedures and maintain control records.
Requirements
- Candidate must have hands on troubleshooting and fault isolation of IT systems.
- This position requires work on weekends and holidays as the GNOC operates 24/7/365.
- Night Shift (Wednesday/Saturday: 6pm-2am; Thursday/Friday: 6pm-6am)
- Candidate must have a total of 7 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 7 years of relevant work history OR an Associate’s and 5 years, a Bachelors’ and 3 years, a Master’s and 1 years or a PhD and 0 years of relevant work history.
- Required Clearance: TSSCI with poly (#tssci) (#polygraph)
Nice To Haves
- Network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP.
Responsibilities
- Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
- Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
- Perform routine network startup and shutdown procedures and maintain control records.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
