Global WHS & Marketplace Manager

Hunkemöller•Deerfield, IL

About The Position

The main markets in scope are European based, but this role also looks after the expansion to new territories such as North America. The Global Online Marketplace Manager leads a team of 7 FTE, of which 3 direct reports. You know how to coach, develop, and empower a team of young professionals to maximize results. As a senior leader, you understand how to influence cross-functional stakeholders (up to C-suite) and ensure alignment between the internal divisions (hybrid wholesale accounts). The job responsibilities of the Global Online Marketplace Manager fall into three categories: Commercial, Strategic, and Team Development. Commercial Optimize sales results for active channels, day-to-day tracking and actioning with team. Spotting trade opportunities in channels which drive impact. Ensuring the Hunkemöller brand is represented to brand standard on all channels. Ensures correct assortment is planned for the (concession) channels in collaboration with the Merchandise department. Responsible for P&L, driving sales results that translate into a stronger bottom line. Responsible for commercial calendar and alignment of promotional and marketing activations. Strategic Define strategic direction for active channels, in collaboration with Wholesale for hybrid accounts. Identify new marketplace business opportunities globally, but with a focus on Europe. Plan strategic roadmap in alignment with Marketplace Project Manager and cross-functional stakeholders such as IT and Finance. Responsible for business case calculations and contract negotiations with prospects. Responsible for financial plan and 3-year growth trajectory for all Marketplace and Concession channels. Team development Empower and coach a team of 3 direct reports and 4 indirect. Marketplace Team Lead: responsible for trade performance and activities, leading account coordinators who look after the day-to-day operation and activities. E-Merchandiser: expert in masterdata flows and integrators (Tradebyte, Channel Engine), ensures proper assortment presentation in main channels. Project Manager: leading new business roadmap and onboards new channels. Leading young professionals in the start of their career. Ability to develop talent in an effective and empowering manner. Key stakeholders this role works with: Wholesale / E-Commerce for internal alignment regarding hybrid accounts (such as Zalando) and wider promotional activities. Buying & Merchandise for assortment opportunities and plan inventory effectively. IT to develop and test new marketplace initiatives. Finance for monthly account reconciliation, invoice queries, and new business support. Marketing to ensure alignment in company’s broader campaign calendar on Marketplace channels. Legal aligning new contracts to Hunkemoller standards. 3PL / Transport for all matters logistics and order fulfilment. Customer Service to ensure a smooth experience for B2C Marketplace orders. Hunkemöller is looking for a Global Online Marketplace Manager. As the Global Online Marketplace Manager, you are responsible for the global commercial success for the Marketplace and Concession channels (Partner Program). As a senior leader reporting to the Director of Wholesale, you set strategic direction for over 12 channels globally. This role plays a critical role in shaping the future of the 3rd parties division and leads the expansion of new channels. Hunkemöller’s mission is to be a much loved, social and inclusive brand - powered by our people. We have over 900 stores in 15 countries and we are growing. Our plans to expand both in Europe and beyond provide exceptional opportunities for those with a passion for retail. Indeed, passion is one our six values: fun, inclusive, passionate, sexy, in-touch and inspiring. These values drive all we do and together with our growing commitment to the well-being of people, planet and communities, we are building a brand aligned to the demands of our global customers and those that work with us. Our USPs are many however, at the heart of what makes us special is a commitment to World-Class service, whatever the channel and wherever the store. This commitment extends to how we work with each other and creating a World-Class working environment. Hunkemöller is certified TOP EMPLOYER of the Netherlands (for the third time in a row) & Germany 2020, which underlines our people initiatives and achievements.

Requirements

6+ years of experience in a DTC or wholesale department.
Understanding of P&L drivers in a marketplace environment.
Strong commercial acumen to drive results (day-to-day as well as long-term vision).
Experience managing a young team and indirect reports.
Strong communication skills to influence cross-functional stakeholders efficiently.
Intermediate Microsoft Excel skills.

Nice To Haves

Experience with Zalando Partner Program and/or Amazon Seller Central are a plus.

Responsibilities

Optimize sales results for active channels, day-to-day tracking and actioning with team.
Spotting trade opportunities in channels which drive impact.
Ensuring the Hunkemöller brand is represented to brand standard on all channels.
Ensures correct assortment is planned for the (concession) channels in collaboration with the Merchandise department.
Responsible for P&L, driving sales results that translate into a stronger bottom line.
Responsible for commercial calendar and alignment of promotional and marketing activations.
Define strategic direction for active channels, in collaboration with Wholesale for hybrid accounts.
Identify new marketplace business opportunities globally, but with a focus on Europe.
Plan strategic roadmap in alignment with Marketplace Project Manager and cross-functional stakeholders such as IT and Finance.
Responsible for business case calculations and contract negotiations with prospects.
Responsible for financial plan and 3-year growth trajectory for all Marketplace and Concession channels.
Empower and coach a team of 3 direct reports and 4 indirect.
Marketplace Team Lead: responsible for trade performance and activities, leading account coordinators who look after the day-to-day operation and activities.
E-Merchandiser: expert in masterdata flows and integrators (Tradebyte, Channel Engine), ensures proper assortment presentation in main channels.
Project Manager: leading new business roadmap and onboards new channels.
Leading young professionals in the start of their career.
Ability to develop talent in an effective and empowering manner.